NetID

Below you will find information about your campus NetID including eligibility, expiration, and resources access utilizing the NetID. To manage your account, such as activation, password management, and Microsoft two-factor authentication, please visit the NetID self-service page.
 

About NetIDs

Access to the University's computing network and online services are controlled through the NetID user name and a password. 

• The NetID is derived automatically from the user's name based on available NetIDs. Note that no two NetIDs are the same.
• Applicants for admission to SU receive information about their NetID via an email from the Office of Admissions a few business days after submitting their application.
• New UC students receive information about their NetID via US Mail or in person, corresponding with the manner in which they register.
• Faculty and staff receive information about their NetID from their hiring department, as part of the process of becoming an employee of the University.

Who is eligible?

NetIDs are automatically created for:

• Applicants for admission to Syracuse University
• Students (as defined by the Registrar)
• Faculty and staff (as defined by Human Resources)
• with eligible sponsorship, other associates, and spouses and dependents

Password Management

All NetID owners are required to change their password at least once per year.

Several email messages will be sent to NetID owners starting 30 days prior to their password expiration date, notifying them that they must change their password to avoid expiration.

If the password expires, the NetID is disabled.  Once the account becomes disabled, all resources that require the NetID and password are no longer accessible.

Additional details about password changes can be found on the Password Change FAQ page.

Password Disabled or Expired? If you can't manage your NetID on the NetID self-service page, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.

Forgot NetID or Password

Users who have forgotten their NetID or password should attempt to manage their account on the NetID self-service page. Users who require further assistance are encouraged to contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.
 

Resources Access by Affiliation/Status

Changing a NetID

Conditions for Requesting a NetID Change

Information Technology Services changes NetIDs only if:

1. Name/NetID changes are allowed only for a legal name change, if the name is misspelled in the system, or the current NetID is offensive and/or inappropriate.
2. The user's HRSA record must display the correctly spelled new name.
3. The consultant and the user agree on a date to make the change.
4. The user agrees to remain logged out of all systems for the entire day of the change.

Clients who meet the above criteria and require a NetID change should contact the ITS Help Desk directly by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.

New NetID Requirements

If approved, ITS support staff will determine an appropriate new NetID. NetIDs must meet the following requirements:

• Cannot be in use or have ever been used on a centrally administered computer
• Cannot exceed eight characters
• Cannot include any non-alphanumeric characters, for example: "!', '_,' '%' '$,' '&,' '*,' etc.
• Must be a reasonable derivation of the client's name
   

Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.