(This page is in progress)
Effective in Fall 2014, each NetID owner will be assigned a password expiration date based on their last password change, provided it occurred within the last 12 months. Passwords that have not been changed in the last 12 months will be randomly assigned an expiration date between December 3 and April 30. An email will be sent to the NetID owner 30 days prior to that expiration date with instructions on how to change the password. Reminders will be sent until the password is changed, at which point a new expiration one year from the date of the change will be set. If a password expires, the account will be disabled resulting in loss of access to all services and resources that were supported by the NetID and password. This includes wireless, desktops, public labs, MySlice, Blackboard, and email.
FAQ
Why do I have to change my password every year?
It's good security practice to protect your and the University's information. First, passwords are proliferated across systems and become vulnerable the longer they are in use. Passwords can be stolen without your awareness and can be used to access your data (email, pay information, grades, etc.) or to pose as you in criminal activity. Second, when you are no longer affiliated with SU, the eventual expiration of your password is a sure sign that you no longer need the account – it will become disabled so that it can't be hijacked.
Who is affected by the new policy for compulsory password change?
Everyone! That is, everyone that has a NetID.
How can I find out when my password will expire?
You will be notified by email starting 30 days prior to the expiration date. If you are concerned that you will not be connected to email for some duration in the coming year, change your password so that the expiration date will be set to one year from that day.
Do I have to wait until I'm notified to change my password?
No. You should change your password anytime you think someone might know it. Plus, you can change it anytime you want to. Just go to http://its.syr.edu/netid/ and use the link to Change your Password.
Can I change my password expiration date?
Only by changing your password, at which time your expiration date will be set to one year from the day you changed your password.
How do I change my password?
Go to http://its.syr.edu/netid/ and use the link to Change your Password.
What happens if my password expires?
Your access to the services and resources that depend on your NetID will be suspended. This includes wireless, desktops, public labs, MySlice, Blackboard and email.
I think my password may have expired because my NetID doesn't seem to work anymore. What do I do?
You need to call the ITS Service Center at 443-2677 to request that your account be re-enabled. Before your account is re-enabled, the staff will ask you a series of questions so they can be sure you are who you say you are. Then they will walk you through changing your password, because if you don't your account will become disabled again.
If you have separated from SU (resigned your job, graduated, etc.) and no longer need your NetID, you don't need to do anything.
How often do passwords expire?
Password expiration occurs once every day, even on Sundays, holidays, and while you're on vacation. When you are notified that it's time to change your password, please do so promptly. Expiration is scheduled to occur at 8:30am on the expiration date. The email notifications indicate "midnight", but it would be bad practice to disrupt access at a time when the ITS Service Center is closed.