The following applies to any computing device (laptops, desktops, tablets) purchased with university funds (or virtual machines operating within a university datacenter) whether assigned to an individual user or group.
Technology Services Managed Devices:
Our default configuration (and strong recommendation) is to join Windows computers to the Active Directory domain. This setup provides several baseline configurations for usability, security, and data integrity. We offer full support for these devices and can quickly restore a device to a usable state in case of an incident.
Technology Services Managed Devices have the following benefits:
- NetID login (device/account password syncing).
- VPN connection to campus.
- Automatic data backup (OneDrive, H drive).
- Software deployment, configuration, and licensing.
- Security (automatic security updates, firewall configuration, virus, and malware protection).
- Admin rights can be provided as needed with a "managed" local admin account - more information about this type of account.
Additional information on using a Technology Services Managed Device.
User or self-managed Devices:
A user may request to "self-manage" their device, i.e. exempt the device from the standard managed device configuration. Technology Services will ask for a written agreement to the following terms when opting to self-manage a device:
- Technology Services will install and configure the operating system with a primary (standard user) account and an administrator-level account which is the base configuration.
- Technology Services will install any licensed software applications requested by the user during setup.
- Some software cannot be installed\licensed on an user managed device, such as those that require connection to a license server (MATLAB, SPSS, Tableau)
- Some software cannot be installed\licensed on an user managed device, such as those that require connection to a license server (MATLAB, SPSS, Tableau)
- Technology Services will install any licensed software applications requested by the user during setup.
- The user is solely responsible for the data on self-managed systems.
- Any security incidents such as malware/virus infections or other signs of compromise will result in a wipe and restore of the system back to the base configuration.
- If on campus, the device will be registered on an internal network which can not be reached from external, non-SU networks.
- You should not reuse your NetID password for a local user on the system.
- Your primary user account should not run with full Administrator-level access on the system
- You may not access or store any "confidential" data on the system, as defined in the university's data classification.
- SU's VPN connection isn't available—connect to campus via RDS if necessary to reach other SU resources.