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LEMP does not secure ASL or CART services and does not close caption video recordings. It is the responsibility of the event lead to request and confirm these services. LEMP can provide technology support and consultation for these services upon request. |
In-Person Events
Visit Guidelines for CART and ASL Interpreting to determine whether ASL Interpreting services and/or CART services will be needed.
Secure your vendor.
Notify the event space know that you have booked ASL/CART services and/or request Learning Environments and Media Production (LEMP) for live event technology services.
Virtual Events
The below table links to various resources to enable accommodations for virtual platforms:
Platform | Accommodation | Web Resources |
|---|---|---|
Zoom | Manual Captions (CART) | |
Zoom | Automated Captions | |
Zoom |
American Sign Language Interpreting
There are several area service providers for American Sign Language Interpreting, including:Sign Language | ||
Microsoft Teams | Manual Captions (CART) | |
Microsoft Teams | Automated Captions | |
Microsoft Teams | Sign Language |
Subtitles and Captioning Post-Production
The below table links to various resources to enable and manage captions for video platforms:
Platform | Web Resources |
|---|---|
Kaltura (video.syr.edu) | |
YouTube |
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
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Vendors
Below include local vendors for American Sign Language and CART services.
American Sign Language
Aurora of CNY
518 James Street, Syracuse, NY 13203
315.422.7263
220 S Warren St., Suite 1001, Syracuse, NY 13202
315.472.1383
Whole Me, Inc.
(315) 468-3275
Communication Access Realtime Translation (CART)
NOTE: All CART providers listed below work remotely and can provide services for both in-person or virtual events
(See Web Conferencing Comparison page to determine whether your video platform supports live captions)Automatic Sync Technologies/CaptionSync (fulfilled by Alternative Communication Services)
How to Request Live Captioning
General Questions: info@automaticsync.com or 877-278-7962
Technical Support: support@automaticsync.com
Caption Advantage, LLC
t (local): 315-492-0069
t (toll-free): 877-227-2382
f: 315-492-1426
Professional Reporting Services
t: 315-436-. Please note when booking CART, LEMP typically performs a CART audio test only 10 minutes prior to the scheduled event time. If you would like to request an earlier test time, please request an earlier testing time with the transcriptionist and inform the LEMP team of the scheduled time.
On Campus
CART
ASL
Request LEMP support
Zoom Webinar/Meeting
CART
If webinar, LEMP will add
ASL
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058636
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065246
Post Production
YouTube
Kaltura - video.syr.edu
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062000
https://knowledge.kaltura.com/help/using-subtitles-and-captions
The Third Party Content provided is obtained from sources believed to be reliable and no guarantees are made by Syracuse University, ITS or the providers of the Third Party Content as to its accuracy, completeness and utility. Usage of their services is completely at your own risk.