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Student PointSolutions Accounts

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Create a New Turning Account

If you have not ResponseWare in previous semesters, you do not have a Turning Account.

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Creating a PointSolutions Account and Connecting it to Syracuse University Blackboard

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1. Go to http://blackboard.syracuse.edu and login with your NetID and password.

2. Click on your course.

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1. Clink on Tools and click on the link for PointSolutions Account Registration.
   

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1. Enter your name and email address
2. Leave User ID Blank
3. Under Role, select Participant
4. Create a password for your Turning Account, which must include:
   1. 8 characters
   2. 1 lower and 1 upper case letter
   3. 1 number
5. Click Create Account.

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Connect an Existing Turning Account to Blackboard

If you've used ResponseWare in the past, you already have a Turning Account. In order to associate your Turning Account with your Blackboard account, you will need to do the follow:

1. Go to blackboard.syr.edu and click on your class.
2. Go to Tools.
3. Click on Turning Account Registration.
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4. Enter your Syracuse University email and click Sign In.
5. Enter your password.
6. Make sure the Learning Management System box shows a green checkmark, as shown below:
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Next Steps

Check with your instructor to see if you are using clickers or ResponseWare in your class.

Clicker and Turning Account/ResponseWare License bundle options are great for students who:

• Are required to use a physical clicker in their class
• Do not already own a clicker

The purchase of only the Turning Account/ResponseWare License is perfect for students who:

• Are only required to use ResponseWare (phone, laptop, tablet) in their class
• Already own a physical clicker

Helpful Resources

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2. Following this link will open your account profile on the TurningTechnologies website. If you are using this for the first time, you will first be asked to enter your Country and accept the user agreement. Your email, name, and role will be automatically entered from Blackboard—you cannot change them. The role should be left as "Participant." Click Continue.
   
   

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3. If you have already purchased a subscription or device, you can enter the Subscription Code and Device ID on the following screens. If not, follow the prompts and click "Next" until the wizard finishes. You can skip any screen and return to make a purchase later. 
   
   

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If you need to return to the registration and account pages after you access it the first time, it is best to access the system through Blackboard. Upon returning, you may land on a page with a box to enter a session ID. You can get back to your account information by clicking the profile icon in the upper right corner and then clicking "Profile" from the menu. 

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Subscriptions and devices: What should you buy?

What you need to purchase will depend on the requirements of your course. Your course may all the use of a mobile device for responses, in which case you will only need a "Subscription" but it may also require a physical clicker to make responses. Check with your syllabus and instructor to see what is required for your course. You can see pricing and make purchases through the PointSolutions website.  

After purchase

Once you've purchased a device or subscription you should go through your Blackboard course to Tools and click on Turning Account Registration to return to your profile page. There you can enter the Subscription Code or Clicker ID (shown on the back of your clicker) to complete your registration.

Verifying your registration

Your profile page will always show your current registration status. Once you're registered, your instructor will need to update their roster in their software to confirm the changes.

If you are using mobile responses only, you need a green check-mark next to "Subscriptions" and "Learning Management System" to be correctly registered. 

If you are using a clicker, you need a green check-mark next to "Subscriptions," "Response Devices," and "Learning Management System" to be correctly registered.

Getting Help

Instructions for using your student account are available on the Turning Technologies website. 

If you are unsure of how to register or confirm your registration, please visit the ITS Server Center in the Center for Science and Technology for assistance or call TurningTechnologies Student Support at 866-746-3015, which is open Monday-Friday, 8am-9pm Eastern Time.