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Self-Service Printing
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Self-Service Printing
Self-service printers are located in Bird
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Library. All libraries printers currently use Syracuse University’s PaperCut print management system to pay for printing. Syracuse University guests and visitors are able to use their guest printing accounts to pay for printing. Bird library also offers a large format(poster/plotter) printing option.
Library ITS Refunds Policy
If a library printer creates poor quality printouts, bring the output to the
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Research and Printing desk located on the 1st floor of Bird Library, or fill out the print refund form online, and request a credit on your printing account. The poor quality printouts must be surrendered whenever possible to receive a refund. Refund requests typically take a few business days to process.
No Refunds
Except as noted above, no refunds are provided from the University's Print Management System.
Printouts should be retrieved from the printer immediately. No refund will be given if a printout is left on the printer and reported missing.
Incorrectly formatted print jobs (layout, orientation, single v. double sided, copies etc...) will not receive a refund.
Students who do not use all
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their initial $40 credit will not receive a refund for any balance left on the account at the end of the school year.
Students who add money to their printing quota will not receive a refund for any balances left on the account at the end of the school year.
All student printing quotas are reset to $40 between the end of the second Summer Session and the beginning of the new academic year.
For troubleshooting purposes, all refund requests must be submitted as soon as possible or before the
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Research and Printing desk closes on the same day your printing issue takes place.
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SU Print Management System (PaperCut)
By visiting the SU Print Management system, you can perform various tasks, including:
Check your print balance and add funds via credit card.
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| Funds can be added with cash ($5 increments only) in Steele Hall, room 206. |
Release pending jobs (email to print, plotter jobs).
View printing history.
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For more information, please refer to the: Print Account Management Interface Answers page
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A Note on Margins |
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Please note that libraries printers do not print to the edges of the paper (also known as full bleed). |
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Default margins vary by printer. |
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Printing
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The Department of Learning and Academic Engagement will gladly provide basic printing instruction for groups
- We require notice of at least 24 hours in advance.
- Groups should not exceed 15 persons.
- The instructions are done using the computer stations on the 1st floor of Bird library.
- Computer stations cannot be reserved, so appointments between 8-10 am are advised.
- The instructor should accompany their group whenever possible.
- Please contact Stephen Singer for further questions/concerns.
Student reimbursement for class-related printing
If an instructor wishes to have student printing charges waived, these are the options:
- An instructor may collect their student’s account information (NetID name is sufficient) before the printing event and bring it to their department. The department then needs to contact ITS's Printing Services and request that the funds be added to each account individually.
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- After printing and paying through their accounts as normal, students may log into their print quota at printing.syr.edu, pull up their print history, create a screen capture and then submit this ‘receipt’ to the instructor. This would then be given to their department for a possible refund through ITS's Printing Services.
Neither of these methods guarantee reimbursement. Requests for refunds or credits should be made in advance with the respected departments.
Printing Tips and Frequently Asked Questions
For printing tips and general troubleshooting information regarding libraries printers, please see our Libraries Printing Tips and Troubleshooting page for more information.
Printing Details, Prices and Locations
Bird Library
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Printer Name
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Location
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Cost
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lib-bird-1A
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1st Floor
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Tips and Frequently Asked Questions
For printing tips and general troubleshooting information regarding libraries printers, please see our Libraries Printing Tips and Troubleshooting page for more information.
Printing Details, Prices and Locations
Bird Library
Printer Name | Location | Cost | B&W/Color | Paper |
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lib-bird-0 | Lower Level | $0.04 per sheet | B&W | 8X11 |
lib-bird-1A | 1st Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird-1B | 1st Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird- |
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1C | 1st Floor | $0.04 per sheet | B&W | 8X11 |
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$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird- |
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1-plotter 1 | 1st Floor |
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$0.04 per sheet
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8X11
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$3.00 per foot (priced by longest side) | Color | 36" Wide, Matte White Paper |
lib-bird-1-plotter |
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2 | 1st Floor | $3.00 per foot (priced by longest side) | Color | 36" Wide, Matte White Paper |
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lib-bird- |
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2nd Floor |
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$3.00 per foot (priced by longest side)
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$0.04 per sheet
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8X11
$0.04 per sheet | B&W | 8X11 | ||
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird-3 | 3rd Floor | $0.04 per sheet | B&W | 8X11 |
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$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird-4 | 4th Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 |
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Carnegie Library (Carnegie Building)
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Printer Name | Location | Cost | B&W/Color | Paper |
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lib-carn-2 | 2nd Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-carn- |
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2 desk | Computer Room | $0.04 per sheet | B&W | 8X11 |
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$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 |
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Architecture Reading Room (Slocum Hall)
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Printer Name | Location | Cost | B&W/Color | Paper |
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lib-sloc-3 | 3rd Floor |
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$0.04 per sheet | B&W | 8X11 | |
$0.08 per sheet | B&W | 11X17 | |
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | |
$0.50 single-sided, $0.60 double-sided | Color | 11X17 |
How-to Print
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Group Printing
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macOS
Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports macOS Yosemite and newer.
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| Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation. |
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If Secure AirPrint is not displayed:
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Windows
Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports Microsoft Windows 7 and newer.
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Download and run this Mobility Print Printer Setup (pc-mobility-print-printer-setup.exe).
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The Department of Learning and Academic Engagement in Bird Library will gladly provide basic printing instruction for groups
Class/Department related printing payments (ITS Print Management Technical Team)Funds can be added to an individual’s account, not a department. If you want to pay for a print job for an individual, send an email to the Print Management Technical Team (pmtt@syr.edu) with the Name and NetID of the individual, the amount to be added, the chartstring to charge and the person to notify for the Journal Entry. Once the funds are added, you will be notified. The person will then be able to login wherever they like to print with the additional funds. It can take a few days for the request to be processed. |
Wireless Printing
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Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports macOS Yosemite and newer.
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To add more printers, run the downloaded Windows Printer Setup again and repeat steps.
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The way you print is different depending on the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon  . If you select the Remember me checkbox, your phone will remember your login details for that printer for one week. |
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If you select the Remember me checkbox, your device will remember your login details for that printer for one week.
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Email to Print
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Libraries email-to-print printers are:
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Printing to the Plotter - HP Designjet Z6810
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| If you select the Remember me checkbox, your device will remember your login details for that printer for one week. |
Email to Print
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| Acceptable files include Microsoft Office (docx, xlsx, pptx etc…), PDF and image files (jpg, png, tiff, gif etc…). Adobe Creative Cloud/Suite files are not supported. |
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Libraries email-to-print printers are:
- lib-bird-0 (Bird Lower level)
- lib-bird-1-email (Bird 1st floor, east side)
Printing to the Plotter - HP Designjet Z6200
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Actual Size printing - if the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed.
If your width is 36 inches or under, enter your dimensions in the Custom size window. If your width is bigger than 36 inches, use this formula (original width - 35.5 = X). Type in 35.5 as your Width and subtract X from your original height and type that result in as your Length in the Custom size window.
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If your width is 36 inches or under, enter your dimensions in the Custom size window. If your width is bigger than 36 inches, use this formula (original width - 35.5 = X). Type in 35.5 as your Width and subtract X from your original height and type that result in as your Length in the Custom size window. 9. Under Name, type anything to rename the preset. Click Save then OK.
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If your width is 36 inches or under, enter your dimensions in the Custom size window. If your width is bigger than 36 inches, use this formula (original width - 35.5 = X). Type in 35.5 as your Width and subtract X from your original height and type that result in as your Length in the Custom size window.
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