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You may need to allow downloads from anywhere in your System Preferences by choosing Security and Privacy, unlocking with your Mac credentials, and selecting Anywhere.

•   Download Obtain drivers from this link, selecting to download when prompted:

  View file
  name Xerox Drivers 5.17.0.pkg

  • Double click the downloaded Xerox Driver installer file

  • Follow prompts to install

  • When presented with the Select a Printer dialog, click continue without choosing a printer at this time, then continue again to confirm.  Specific printer setup will occur in the next step.

  • The Xerox Print and Scan Experience app is not needed.  Click continue to ignore the app prompt, then Close to complete driver install

1. Click on the Apple icon in the left corner of your menu bar and select System Settings

2. Select Printers & Scanners from the left-hand menu

3. If you have the previous Law Library printers installed, open each, then select the Remove Printer... button and follow the prompts to delete them

4. Select the Add Printer, Scanner, or Fax... button to open the Add Printer dialog

5. Click the Advanced Options gear icon:
   

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   1. Note that this button does not appear by default, and must be added if not yet present

   2. To add, control+click or two-finger click the open space in the toolbar, choose Customize Toolbar..., then drag the Advanced Options gear icon into the toolbar, close the Customize panel, and click the new Advanced Options icon

6. Select Type: Windows printer via spoolss

7. Select Device: Another Device

8. In the URL field enter the following exactly as written:
   smb://printers.ad.syr.edu/Law-Library1stFloor

9. Change Name field to Law-Library1stFloor

10. The Location field is optional, but can be used if desired

11. Click Choose a Driver... then choose Select Software...

12. Type "C8155" in the Filter field, select the Xerox AltaLink C8155 driver, and select OK

13. Click the Add button to complete setup of the 1st Floor printer

14. Repeat steps 4-13 to add the 2nd Floor printer, substituting:

    1. URL: smb://printers.ad.syr.edu/Law-Library2ndFloor

    2. Name: Law-Library2ndFloor

15. Print a test page and, when prompted, enter your SU NetID in the format "ad\netid" (without quotes, making note of the direction of the "\") and Password, and check the box to remember your credentials

Issue:

• You have changed your SU NetID password

• When you try to print to the printers, the job doesn't print and you receive a message Hold for Authentication or On Hold (Authentication Required).

How to Fix:

1. Open your Mac's Keychain Access application. There are two ways to do this:

   1. Go to your Launchpad, open the Other folder, then click on the Keychain Access icon.
      OR

   2. Click on the magnifying glass icon at the top right corner of your screen,
      

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      In the Spotlight Search window, type Keychain
      Click on the icon for Keychain Access in the results window
      

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2. In the search box at the top right of the Keychain Access window, type law.

3. You should see an entry similar to the one below with the same name that you have the printer saved as.

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4. Highlight the entry in the list and then hit the delete key on your keyboard.

5. Select Delete when prompted.

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6. Now try to print your print job again.

7. You will be prompted to enter your credentials. Make sure that both the option for Registered User and Remember this password in my keychain are selected.

8. Enter your NetID and your new password.
   
   

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   Please Note The name field is usually filled in with your Mac username. Please make sure to delete whatever is already in the box and retype your SU NetID username.

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9. Click OK.

10. You should now be able to print successfully.