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Self-Service Printing 

Self-service printers are located in Bird Library and Carnegie Library. All libraries printers currently use Syracuse University’s PaperCut print management system to pay for printing. Syracuse University guests and visitors are able to use their guest printing accounts to pay for printing. Bird library also offers a large format (poster/plotter) printing option. 

Library ITS Refunds Policy

If a library printer creates poor quality printouts, bring the output to the Research and Printing desk located on the 1st floor of Bird Library, or fill out the print refund form online, and request a credit on your printing account. The poor quality printouts must be surrendered whenever possible to receive a refund. Refund requests typically take a few business days to process.    

No Refunds  

  • Except as noted above, no refunds are provided from the University's Print Management System.  

  • Printouts should be retrieved from the printer immediately. No refund will be given if a printout is left on the printer and reported missing.  

  • Incorrectly formatted print jobs (layout, orientation, single v. double sided, copies etc...) will not receive a refund.

  • Students who do not use all their initial $40 credit will not receive a refund for any balance left on the account at the end of the school year.  

  • Students who add money to their printing quota will not receive a refund for any balances left on the account at the end of the school year.  

  • All student printing quotas are reset to $40 between the end of the second Summer Session and the beginning of the new academic year.  

  • For troubleshooting purposes, all refund requests must be submitted as soon as possible or before the Research and Printing desk closes on the same day your printing issue takes place. 

SU Print Management System (PaperCut)

By visiting the SU Print Management system, you can perform various tasks, including:

Funds can be added with cash ($5 increments only) in Steele Hall, room 206

  • Check your print balance and add funds via credit card.

  • Release pending jobs (email to print,  plotter jobs).

  • View printing history.

For more information, please refer to the: Print Account Management Interface Answers page

Info

A Note on Margins

Please note that libraries printers do not print to the edges of the paper (also known as full bleed). Default margins vary by printer.

Printing Tips and Frequently Asked Questions

For printing tips and general troubleshooting information regarding libraries printers, please see our Libraries Printing Tips and Troubleshooting page for more information. 

Printing Details, Prices and Locations

Bird Library

Printer Name

Location

Cost

B&W/Color

Paper

lib-bird-0

Lower Level

$0.04  per sheet

B&W

8X11

lib-bird-1A




1st Floor

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-1B




1st Floor

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-1C




1st Floor

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-1-plotter 1

1st Floor

$3.00 per foot  (priced by longest side)

Color

36" Wide, Matte White Paper

lib-bird-1-plotter 2

1st Floor

$3.00 per foot  (priced by longest side)

Color

36" Wide, Matte White Paper

lib-bird-2



2nd Floor

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-3


3rd Floor

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-4


4th Floor

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

Printing#top

Carnegie Library (Carnegie Building)

Printer Name

Location

Cost

B&W/Color

Paper

lib-carn-2




2nd Floor

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-carn-2 desk


Computer Room

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

Printing#top

Architecture Reading Room (Slocum Hall)

Printer Name

Location

Cost

B&W/Color

Paper

lib-sloc-3




3rd Floor

$0.04  per sheet

B&W

8X11

$0.08 per sheet

B&W

11X17

$0.25 single-sided, $0.30 double-sided

Color

8X11

$0.50 single-sided, $0.60 double-sided

Color

11X17

Printing#top

How-to Print

Group Printing

Expand
titleGroup Printing Instruction

The Department of Learning and Academic Engagement in Bird Library will gladly provide basic printing instruction for groups

  • We require notice of at least 24 hours in advance. 

  • Groups should not exceed 15 persons.

  • The instructions are done using the computer stations on the 1st floor of Bird Library. 

  • Computer stations cannot be reserved, so appointments between 8-10am are advised.

  • The instructor should accompany their group whenever possible.

  • Please contact Stephen Singer for further questions. 

Class/Department related printing payments (ITS Print Management Technical Team)

Funds can be added to an individual’s account, not a department. If you want to pay for a print job for an individual, send an email to the Print Management Technical Team (pmtt@syr.edu) with the Name and NetID of the individual, the amount to be added, the chartstring to charge and the person to notify for the Journal Entry. Once the funds are added, you will be notified. The person will then be able to login wherever they like to print with the additional funds. 

It can take a few days for the request to be processed.

Wireless Printing

Expand
titleMacOS

Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports macOS Yosemite and newer.

  1. Navigate to System Preferences -> Printers and Scanners.

  2. Click the + icon under the Printers List.

  3. The Add dialog is displayed. This dialog displays a list of all the discovered printers on the network.

  4. Select a printer:

    • lib-bird-0 (Bird, lower level)

    • lib-bird-1A (Bird, first floor)

    • lib-bird-1B (Bird, first floor)

    • lib-bird-1C (Bird, first floor)

    • lib-bird-2 (Bird, second floor)

    • lib-bird-3 (Bird, third floor)

    • lib-bird-4 (Bird, fourth floor)

    • lib-carn-2 (Carnegie, second floor)

    • lib-carn-2 desk (Carnegie, computer room)

    • lib-sloc-3 (King & King Library)

  5. Check that Use is set to Secure AirPrint.

Warning

If Secure AirPrint is not displayed:

  1. Close the Add dialog.

  2. Disconnect from the network.

  3. Reconnect to the network.

  4. Try again

  1. Click Add.

  2. Print your document. When prompted, enter your netid and password.

Note

Color auto detect is on by default. You must select a ‘black and white’ option before printing to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in document.

No refunds will be provided in this situation.

Expand
titleWindows
Info

Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports Microsoft Windows 7 and newer.

  1. Download and run this Mobility Print Printer Setup (pc-mobility-print-printer-setup.exe).

  2. On the License Agreement screen, click Next.

  3. Select a printer, then click Next. 

    • lib-bird-0 (Bird, lower level)

    • lib-bird-1A (Bird, first floor)

    • lib-bird-1B (Bird, first floor)

    • lib-bird-1C (Bird, first floor)

    • lib-bird-2 (Bird, second floor)

    • lib-bird-3 (Bird, third floor)

    • lib-bird-4 (Bird, fourth floor)

    • lib-carn-2 (Carnegie, second floor)

    • lib-carn-2 desk (Carnegie, computer room)

    • lib-sloc-3 (King & King Library)

  4. Enter your netid and password, then click Next.

  5. Click Finish.

  6. Print your document.

To add more printers, run the downloaded Windows Printer Setup again and repeat steps.

Note

Color auto detect is on by default. You must select a ‘black and white’ option before printing to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in document.

No refunds will be provided in this situation.

Expand
titleiOS
Info

Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports iOS 9.2 and newer.

  1. Open the app that you want to print from.

  2. To find the print option, tap the app’s share icon — 

    Image Modified

     or 

    Image Modified

     — or tap 

    Image Modified

  3. Tap printer icon or Print. 

  4. Tap Select Printer and select a printer. 

    • lib-bird-0 (Bird, lower level)

    • lib-bird-1A (Bird, first floor)

    • lib-bird-1B (Bird, first floor)

    • lib-bird-1C (Bird, first floor)

    • lib-bird-2 (Bird, second floor)

    • lib-bird-3 (Bird, third floor)

    • lib-bird-4 (Bird, fourth floor)

    • lib-carn-2 (Carnegie, second floor)

    • lib-carn-2 desk (Carnegie, computer room)

    • lib-sloc-3 (King & King Library)

  5. Enter your netid and password, then tap OK.

  6. Tap Print in the upper-right corner.

Info

If you can’t find the print option, check the app’s User Guide or Help section. Not all apps support Airprint.

Note

Color auto detect is on by default. You must select a ‘black and white’ option before printing to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in document.

No refunds will be provided in this situation.

Expand
titleAndroid
Info

Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports iOS 9.2 and newer.

  1. Install the Mobility Print app (by PaperCut Software) from the Google Play Store.

  2. Launch the app.

  3. Follow the instructions on the app to make sure the Mobility Print Service is turned on.

Info

The way you print is different depending on the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon. If you select the Remember me checkbox, your phone will remember your login details for that printer for one week.

  1. After confirming Mobility Print is on, your device is ready to print. When prompted, enter your netid and password.

    • lib-bird-0 (Bird, lower level)

    • lib-bird-1A (Bird, first floor)

    • lib-bird-1B (Bird, first floor)

    • lib-bird-1C (Bird, first floor)

    • lib-bird-2 (Bird, second floor)

    • lib-bird-3 (Bird, third floor)

    • lib-bird-4 (Bird, fourth floor)

    • lib-carn-2 (Carnegie, second floor)

    • lib-carn-2 desk (Carnegie, computer room)

    • lib-sloc-3 (King & King Library)

Info

The way you print is different depending on the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon. If you select the Remember me checkbox, your phone will remember your login details for that printer for one week.

Note

Color auto detect is on by default. You must select a ‘black and white’ option before printing to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in document.

No refunds will be provided in this situation.

Expand
titleChrome OS
Info

Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports Chrome OS with Chrome version 43 and newer.

  1. Install the Mobility Print Chrome app from the Chrome Web Store.

  2. Open the page to print.

  3. If printing is available, right-click, then select Print.

  4. Click Change to choose a printer.

  5. Select a printer from the list.

    • lib-bird-0 (Bird, lower level)

    • lib-bird-1A (Bird, first floor)

    • lib-bird-1B (Bird, first floor)

    • lib-bird-1C (Bird, first floor)

    • lib-bird-2 (Bird, second floor)

    • lib-bird-3 (Bird, third floor)

    • lib-bird-4 (Bird, fourth floor)

    • lib-carn-2 (Carnegie, second floor)

    • lib-carn-2 desk (Carnegie, computer room)

    • lib-sloc-3 (King & King Library)

  6. When prompted, enter your netid and password. 

Info

Make sure you select a Mobility Print printer as identified by the Papercut icon.

If you select the Remember me checkbox, your device will remember your login details for that printer for one week.

Note

Color auto detect is on by default. You must select a ‘black and white’ option before printing to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in document.

No refunds will be provided in this situation.

Email to Print

Expand
titleEmail to Print
Warning

This feature is currently limited to B&W double-sided printing only.

  1. Compose a new email (with your SU email address).

  2. Include the file/s you wish to print as an attachment (you can attach more than one document in the same email).

  3. Send your email to print@syr.edu

  4. Login to the SU print management system at https://printing.syr.edu

  5. From the Jobs Pending Release tab, release your job by clicking print next to your job’s name and selecting a printer from the listed options.

Note

Acceptable files include Microsoft Office (docx, xlsx, pttx etc…), PDF and image files (jpg, png, tiff, gif etc…). Adobe Creative Cloud Suite files are not supported.

Libraries email-to-print printers are:

  • lib-bird-0 (Bird Lower level)

  • lib-bird-1-email (Bird 1st floor, east side)

Printing to the Plotter - HP Designjet

Z6200

Z6810

Expand
titlePrinting to the Plotter - HP Designjet Z6200Z6810
Note

Save your document as a PDF file.

  1. Open your file using Adobe Acrobat DC.

  2. If needed, rotate your document so that the smallest side is your width. From the menu bar, go to View->Rotate View and rotate your document.

  3. Select File->Properties from the menu bar. In the Description tab, look for Page Size under Advanced. Write down these numbers for later use, they are your 'Width x Height'.

Actual Size printing - if the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed.

  1. Select File->Print from the menu bar.

  2. From the Print window, select the printer called lib-bird-1-plotter 1 or lib-bird-1-plotter 2, then select Properties.

  3. In the Paper/Quality tab, under Quick sets, select Poster.

Note

Do not select show preview before printing option in Paper/Quality tab. Make sure it is unchecked.

  1. Under Paper options, select Custom....

  2. Locate the numbers you wrote down from step 3:

Info

Actual Size Printing - if the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed.

If your width is 36 inches or under, enter your dimensions in the Custom size window.

If your width is bigger than 36 inches, use this formula (original width - 35.5 = X). Type in 35.5 as your Width and subtract X from your original height and type that result in as your Length in the Custom size window.

  1. Under Name, type anything to rename the preset. Click Save then OK.

Adobe Products

Expand
titleAdobe Acrobat (Library Windows Desktop)
Note

Save your document as a PDF file.

  1. Open your file using Adobe Acrobat DC.

  2. If needed, rotate your document so that the smallest side is your width. From the menu bar, go to View->Rotate View and rotate your document.

  3. Select File->Properties from the menu bar. In the Description tab, look for Page Size under Advanced. Write down these numbers for later use, they are your 'Width x Height'.

  4. Select File->Print from the menu bar.

  5. From the Print window, select the printer called lib-bird-1-plotter 1 or lib-bird-1-plotter 2, then select Properties.

  6. In the Paper/Quality tab, under Quick sets, select Poster.

Warning

Do not select the Show preview before printing option in this tab. Make sure its is unchecked.

  1. Under Paper options, select Custom....

  2. Locate the numbers you wrote down from step 3:

Info

Actual Size Printing - if the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed.

If your width is 36 inches or under, enter your dimensions in the Custom size window.

If your width is bigger than 36 inches, use this formula (original width - 35.5 = X). Type in 35.5 as your Width and subtract X from your original height and type that result in as your Length in the Custom size window.

9. Under Name, type anything to rename the preset. Click Save then OK.

Warning

If 'The width of a paper size should be equal or smaller than its length' message appears, select OK. Then, select OK in the Custom size window. Go to the Layout/Output tab and under Roll options, select Rotate by 90 degrees. Under Orientation, select Landscape. Proceed to step 10.

Info

If you need cut marks, select the Layout/Output tab. Under Roll options, select crop lines.

  1. In the Color tab, click on the Default CMYK source profile drop down menu and select the US Web Coated (SWOP) v2 profile.

  2. Click OK.

  3. In the main Print window under Page Sizing & Handling, select Fit.

Tip

Actual Size Printing – Select Actual size here if printing actual size and you followed the tip in step 8 above.

Note

If checked, make sure to uncheck the option that says Choose paper source by PDF page size.

  1. Click Print. Open a web browser and go to  https://printing.syr.edu , login with your netid/password and release your job from the Jobs Pending Release tab.

Expand
titleAdobe Photoshop (Library Windows Desktop)
Note

Save your document as a PDF file.

  1. Open your file using Adobe Photoshop.

  2. If needed, rotate your document so that the smallest side is your width. From the menu bar, go to Image->Image Rotation and rotate your document 90° Clockwise.

  3. Select Image->Image Size from the menu bar. Write down the Width and Height listed there.

  4. Select File->Print from the menu bar.

  5. From the Print window under Printer Setup, select the printer called lib-bird-1-plotter1 or lib-bird-1-plotter 2, then select Print Settings.

  6. In the Paper/Quality tab, under Quick sets, select Poster.

Warning

Do not select the Show preview before printing option in this tab. Make sure its is unchecked.

  1. Under Paper options, select Custom....

  2. Locate the numbers you wrote down from step 3:

Info

Actual Size Printing - if the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed.

If your width is 36 inches or under, enter your dimensions in the Custom size window.

If your width is bigger than 36 inches, use this formula (original width - 35.5 = X). Type in 35.5 as your Width and subtract X from your original height and type that result in as your Length in the Custom size window.

  1. Under Name, type anything to rename the preset. Click Save then OK.

Warning

If 'The width of a paper size should be equal or smaller than its length' message appears, select OK. Then, select OK in the Custom size window. Go to the Layout/Output tab and under Roll options, select Rotate by 90 degrees. Under Orientation, select Landscape. Proceed to step 10.

Info

If you need cut marks, select the Layout/Output tab. Under Roll options, select crop lines.

  1. In the Color tab, click on the Default CMYK source profile drop down menu and select the US Web Coated (SWOP) v2 profile.

  2. Click OK.

  3. In the main Print window under Position and Size, select Scale to Fit Media.

Tip

Actual Size Printing – Select Actual size here if printing actual size and you followed the tip in step 8 above.

  1. Click Print. Open a web browser and go to  https://printing.syr.edu , login with your netid/password and release your job from the Jobs Pending Release tab.

Printing#top