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  1. Follow step 2 again, and select the Blue highlighted classroom to disconnect.

Problem with AirPlay:

  1. No code shown when pressing Airplay on the phone/laptop - email to newhelp@syr.edu - Airplay not displaying code in Room (xyz) please restart.

  2. No classrooms being displayed in step 6 - check if the network is connected. If not, disconnect and reconnect the network (AirOrangeX) and try again.

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  1. Goto the classrooms prior to class starts and try using the room as how you would present in class to get a “feel” of the space.

  2. Mess around, try out playing a video via youtube, change volume input if there is no sound, do a test zoom call.

  3. Escalate early if you see something is wrong. Email to newhelp@syr.edu

  4. Attend Classroom Technology trainings (Twice a year, January and August)

Talk about using Copiers for CF training.

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If you encounter issues in your classrooms:

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