Qualtrics is one of the very few survey providers that gives unlimited support to all users. Every faculty, staff, and student will have access to phone and their support queue.
Having trouble with the features of the application you may contact support by calling 800-340-9194 or following the directions below to submit a Qualtrics Help Request.
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If your request is one regarding access, or change of ownership please email your request to qualtrics@ot.syr.edu
For research application support or research related questions please contact the Syracuse University Academic Research Services representative:
FRANK MARINO
Academic Research Services
T: (385) 248-3067 E: frankm@qulatrics.com
SU Library Help Videos
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Each help video includes a link to supplementary Qualtrics materials.