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| Table of Contents |
|---|
We hope your coursework is going well! Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. You also can find a collection of past “Orange Online” emails on Answers.
This edition’s topics:
- Thanksgiving travel tip
- MySlice reminder
- Cybersecurity scavenger hunt
- Registration tools
- Upcoming event: Research Computing Series
- Blackboard and multi-factor authentication
Thanksgiving Travel Tip: Multi-Factor Authentication
If you will travel over Thanksgiving break, please remember to configure your multi-factor authentication (MFA) methods to ensure you retain access to your University accounts (email, Microsoft applications, etc.) wherever you go. You can manage your MFA at msmfa.syr.edu. ITS recommends you download and configure the Microsoft Authenticator app on the mobile device you will take with you. The mobile application does not require an internet connection once configured. Call or text authentication will require your mobile device to have service at your destination. You can learn more about MFA on Answers.
MySlice Reminder
MySlice was upgraded in September. The upgrade included enhanced security with Microsoft MFA. Additional details can be found on the MySlice Upgrade Answers page. If you are having trouble logging in to MySlice, try clearing your browser cache and cookies. Browser-specific instructions are available on the Clearing Browser History and Cache Answers page.
Cybersecurity Scavenger Hunt
Although Cybersecurity Awareness Month officially ended in October, the ITS Information Security Department has extended it into November! Check out this digital scavenger hunt to help you learn more about how you can keep your information secure.
Registration Tools
With spring and Winterlude course registration now open on MySlice, be sure to run a degree audit through Degree Worksand meet with an advisor in order to select the appropriate classes needed to stay on track for degree completion. You also can use Schedule Builder, an online application that interfaces with the PeopleSoft course catalog, to display possible schedules in a side-by-side calendar format.
Upcoming Event: Research Computing Series
Do you need more computing power to move your research forward? Join the ITS Research Computing team on Tuesday, Nov. 16, to learn how to scale your research on the University’s advanced computing resources. The session will cover:
- OrangeGrid, the High Throughput Computing cluster
- Zest, the High Performance Computing cluster
- Surge, the Graphical Processing Unit (GPU) cluster
Additionally, the Research Computing team will review connecting on and off campus and how to reach the team when questions arise. You can learn more and register online.
Blackboard and Multi-Factor Authentication
Beginning Monday, Dec. 20, at 8 a.m. ET, Blackboard’s security will be enhanced with Microsoft multi-factor authentication. You can learn more about this upcoming change on Answers.
Thank you for reading. Go Orange!
OCT. 26, 2021
Congratulations on completing your midterms! Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. You also can find a collection of past “Orange Online” emails on Answers.
This edition’s topics:
- Phishing awareness
- Printing on campus
- Upcoming event: Research Computing Series
- Registration tools
- SpectrumU on campus
...
- Syracuse University will never ask you to reveal any personal information through email or ask you to update your personal information through a link in an email.
- Never click on embedded links from people you don’t know. Always be wary of unsolicited email, even if you think you recognize the sender.
- Phishing emails usually threaten to shut down your account if you don’t respond. Valid emails do not.
- Phishing emails usually will have grammar or spelling mistakes.
Printing on Campus
Students receive a credit at the beginning of each academic year for printing services in the ITS public computer labs. You can find full instructions on managing your print account on the Print Account Management page. There are many ways to print on campus, including printing from a campus computer, emailing to print or wireless printing. You can learn more about your printing options on Answers.
Upcoming Event: Research Computing Series
Do you need more computing power to move your work forward? Join the ITS Research Computing team on Tuesday, Nov. 16, to learn how to scale your research on the University’s advanced computing resources. The session will cover:
...
Additionally, the Research Computing team will review connecting on and off campus and how to reach the team when questions arise. You can learn more and register online.
Registration Tools
As you prepare for spring course registration, be sure to run a degree audit through Degree Works and meet with an advisor in order to select the appropriate classes needed to stay on track for degree completion. You also can use Schedule Builder, an online application that interfaces with the PeopleSoft course catalog, to display possible schedules in a side-by-side calendar format.
...
Do you need a break from studying? When you connect to a campus network, you can watch your favorite movies and shows by downloading the SpectrumU app or by visiting watch.spectrum.net through your browser. Learn more about SpectrumU.
Thank you for reading. Go Orange!
...
We hope your classes are going well! Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. You also can find a collection of past “Orange Online” emails on Answers.
This edition’s topics:
- MySlice Tips and Reminders
- Managing Midterm Stress for Academic Success
- Making Things Happen in the MakerSpace
- Personal Pronouns
- Libraries Workshop: All About Sources
MySlice Tips and Reminders
As you know, MySlice has a new look after a system upgrade last month. MySlice’s security also was enhanced with Microsoft Two-Factor Authentication (also known as multi-factor authentication or MFA). If you haven’t visited MySlice since the upgrade, please clear your web browser cache before doing so. Please also navigate to myslice.syr.edu rather than using an old bookmark. Clearing your cache and navigating directly to the site will resolve most issues related to MFA.
...
Also, please remember that parents should not use their student’s SUID and password to access MySlice. Instead, students can share specific sections of their MySlice account with their parents, guardians or family members by following the instructions available on Answers.
Managing Midterm Stress for Academic Success
We are reaching the point of the semester where you are balancing coursework, exams and projects on top of social and co-curricular activities. It’s common to feel stressed or overwhelmed or to feel you aren’t able to juggle everything you need or want to do. The University has staff and a variety of resources to support you and help you succeed.
Making Things Happen at the MakerSpace
The MakerSpace is a hidden gem on campus. Located in the Kimmel Computer Lab, the MakerSpace is a collaborative space where students, faculty and staff can create fun, inventive projects using a variety of specialized machines, including 3D printers, a laser engraver, an embroidery machine and more. Learn more.
Personal Pronouns
International Pronouns Day is Wednesday, Oct. 20. Personal pronouns (“he,” “she,” “they,” etc.) specifically refer to the pronouns that people use for themselves. All students, instructors and staff can update their personal pronouns in MySlice by following these instructions. To learn more about personal pronouns, including suggestions for how to ask someone what their pronouns are, review this FAQ on Answers.
Libraries Workshop: All About Sources
If you’re new to the research process, Syracuse University Libraries encourages you to attend the “All About Sources” workshop on Tuesday, Oct. 19. The workshop will demonstrate how to search for and identify certain types of sources using Summon. After the workshop, you will be able to identify different types of sources, find credible sources that fulfill your information needs and critically evaluate information.
...
We hope your classes are going well! Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. You also can find a collection of past “Orange Online” emails on Answers.
This edition’s topics:
- Upgraded MySlice Now Available
- Disconnecting Wireless Hotspots
- Keep Zoom Up to Date
- Phishing Awareness
- ITS In-Depth: Extended Reality
...
MySlice has a new look after a system upgrade. Before logging in, please clear your web browser cache. The refreshed, tile-based MySlice features increased mobile compatibility, accessibility and personalization. You can find information about the enhanced navigation and user experience, including screenshots, on the MySlice Upgrade Answers page. Helpful links include:
Disconnecting Wireless Hotspots
University network administrators have detected several wireless access points or “hotspots” coming from personal devices across campus. Wireless access points and hotspots are not permitted on campus because they can cause interference and disrupt the normal use of University-provided wireless access by students, faculty and staff. If you currently use a hotspot, please disconnect it. If you need help connecting your devices to AirOrangeX, you can review step-by-step instructionsor call the ITS Help Desk at 315.443.2677.
...
If you are having issues with Zoom, be sure you have updated to the latest version. Detailed instructions to check for updates are available from Zoom. You also can learn more on the Zoom at Syracuse University Answers page.
Phishing Awareness
Criminals use malicious email to try to trick you into revealing your password or other sensitive information or to infect your computer with malware. These phishers sometimes try to make their emails look real by using companies’ or institutions’ logos, fonts and colors. Urgent demands also are common (for example, “Reply with your password within 24 hours or your account will be closed!”). You can learn more about identifying phishing emails on Answers.
ITS In-Depth: Extended Reality
Each edition of “ITS In-Depth” takes a closer look at a hot topic in information technology. With extended reality (XR) rapidly blurring the lines between science fiction and, well, reality, we talked with ITS Online Learning Services Instructional Analyst Jason Webb G’18 to learn how XR is shaping teaching, learning and research at the University.
Thank you for reading!
...
We hope your classes are going well! Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. You also can find a collection of past “Orange Online” emails on Answers.
This edition’s topics:
- Securing Zoom Meetings
- MySlice Upgrade Sept. 25-26
- National Online Learning Day
- Accessible Learning Technology
- Stay Connected With AirOrangeX
- LinkedIn Learning
...
All students have access to Zoom videoconferencing by logging in to zoom.syr.edu. To help ensure the security of your Zoom meetings, ITS recommends taking the following steps when hosting a session:
...
You can learn more about these and other recommendations on the Securing Zoom Meetings page on Answers.
MySlice Upgrade Sept. 25-26
MySlice is getting a new look later this month! You can find more information on the enhanced navigation and user experience, including screenshots and customization options, on the MySlice Upgrade Answers page. Please note that MySlice will be unavailable during the weekend of Sept. 25-26 to allow for the implementation of this upgrade.
...
National Online Learning Day is Wednesday, Sept. 15. We are proud to serve our online students around the world with resources such as the Online Success Toolkit and the Office of Online Student Success. Remember: Wherever you are, you’re Orange!
...
- Zoom offers live transcription. Details are available on the Zoom Live Transcript Answers page.
- Blackboard Ally enhances the usability and accessibility of course documents uploaded to Blackboard.
- TextHelp Read&Write provides all learners with access to reading, writing, studying and research tools at school, home or work.
- TextHelp EquatIO helps make equations, formulas and graphs accessible, includes handwriting recognition and integrates seamlessly with Read&Write.
...
Wherever you study on campus, the wireless AirOrangeX network provides fast, secure connection for computers, smartphones and tablets. For best results, proper configuration is highly recommended. You can find configuration instructions on Answers to ensure you stay connected anywhere on campus.
...
Available to all students, LinkedIn Learning provides access to thousands of high-quality, on-demand courses. You can log in to linkedinlearning.syr.edu with your NetID and password. One course that might be helpful is a guide to study skills, including how to strengthen your note-taking.
Thank you for reading!
AUG. 31, 2021
Welcome to the fall semester! We are happy to help you in your studies by providing updates and insights about how you can make the best use of the technology and resources available to you. Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks.
This week’s topics:
...
As you get in the swing of a new semester, you want to prioritize connecting with your professors, both in person and online. Be sure to check your Syracuse University email and log in to Blackboard often to receive communications from your instructors. If you can’t access a course on Blackboard, ask the instructor to make the course available to you. Also, please note that some messages sent through Blackboard wind up in recipients’ junk email folders, so be sure to check your junk folder as well as your inbox.
...
All Syracuse University students are encouraged to have a computer running Microsoft Office or Office 365. Active students can download and install Microsoft Office desktop applications for free. Visit Answers to learn more about Office 365.
Disconnecting Wireless Hotspots
Syracuse University network administrators have detected several wireless access points or “hotspots” coming from personal devices across campus. Wireless access points and hotspots are not permitted on campus because they can cause interference and disrupt the normal use of University-provided wireless access by students, faculty and staff. If you currently use a hotspot, please disconnect it. If you need help connecting your devices to AirOrangeX, you can review step-by-step instructions or call the ITS Help Desk at 315.443.2677.
...
Criminals use malicious email to try to trick you into revealing your password or other sensitive information or to infect your computer with malware. These phishers sometimes try to make their emails look real by using companies’ or institutions’ logos, fonts and colors. Urgent demands also are common (for example, “Reply with your password within 24 hours or your account will be closed!”). You can learn more about identifying phishing emails on Answers.
Rave Guardian Safety Mobile App
Students are encouraged to download Rave Guardian, a free app created by Rave Mobile Safety, which the University already uses to send Orange Alerts via platforms such as email, phone and text. With Rave Guardian, users can receive important campus notifications, communicate with the Department of Public Safety and gain access to helpful resources. You can download the Rave Guardian app in the Apple or Google Play stores by searching for “Rave Guardian.”
...
MySlice is getting a new look in September! You can find more information on the enhanced navigation and user experience, including screenshots and customization options, on the MySlice Upgrade Answers page. Please note that MySlice will be unavailable during the weekend of Sept. 25-26 to allow for the implementation of this upgrade.
...