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| Table of Contents |
|---|
SEPT. 28, 2021
We hope your classes are going well! Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. You also can find a collection of past “Orange Online” emails on Answers.
This edition’s topics:
- Upgraded MySlice Now Available
- Disconnecting Wireless Hotspots
- Keep Zoom Up to Date
- Phishing Awareness
- ITS In-Depth: Extended Reality
Upgraded MySlice Now Available
MySlice has a new look after a system upgrade. Before logging in, please clear your web browser cache. The refreshed, tile-based MySlice features increased mobile compatibility, accessibility and personalization. You can find information about the enhanced navigation and user experience, including screenshots, on the MySlice Upgrade Answers page. Helpful links include:
Disconnecting Wireless Hotspots
University network administrators have detected several wireless access points or “hotspots” coming from personal devices across campus. Wireless access points and hotspots are not permitted on campus because they can cause interference and disrupt the normal use of University-provided wireless access by students, faculty and staff. If you currently use a hotspot, please disconnect it. If you need help connecting your devices to AirOrangeX, you can review step-by-step instructionsor call the ITS Help Desk at 315.443.2677.
Keep Zoom Up to Date
If you are having issues with Zoom, be sure you have updated to the latest version. Detailed instructions to check for updates are available from Zoom. You also can learn more on the Zoom at Syracuse University Answers page.
Phishing Awareness
Criminals use malicious email to try to trick you into revealing your password or other sensitive information or to infect your computer with malware. These phishers sometimes try to make their emails look real by using companies’ or institutions’ logos, fonts and colors. Urgent demands also are common (for example, “Reply with your password within 24 hours or your account will be closed!”). You can learn more about identifying phishing emails on Answers.
ITS In-Depth: Extended Reality
Each edition of “ITS In-Depth” takes a closer look at a hot topic in information technology. With extended reality (XR) rapidly blurring the lines between science fiction and, well, reality, we talked with ITS Online Learning Services Instructional Analyst Jason Webb G’18 to learn how XR is shaping teaching, learning and research at the University.
Thank you for reading!
SEPT. 14, 2021
We hope your classes are going well! Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. You also can find a collection of past “Orange Online” emails on Answers.
This edition’s topics:
- Securing Zoom Meetings
- MySlice Upgrade Sept. 25-26
- National Online Learning Day
- Accessible Learning Technology
- Stay Connected With AirOrangeX
- LinkedIn Learning
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All students have access to Zoom videoconferencing by logging in to zoom.syr.edu. To help ensure the security of your Zoom meetings, ITS recommends taking the following steps when hosting a session:
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You can learn more about these and other recommendations on the Securing Zoom Meetings page on Answers.
MySlice Upgrade Sept. 25-26
MySlice is getting a new look later this month! You can find more information on the enhanced navigation and user experience, including screenshots and customization options, on the MySlice Upgrade Answers page. Please note that MySlice will be unavailable during the weekend of Sept. 25-26 to allow for the implementation of this upgrade.
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National Online Learning Day is Wednesday, Sept. 15. We are proud to serve our online students around the world with resources such as the Online Success Toolkit and the Office of Online Student Success. Remember: Wherever you are, you’re Orange!
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- Zoom offers live transcription. Details are available on the Zoom Live Transcript Answers page.
- Blackboard Ally enhances the usability and accessibility of course documents uploaded to Blackboard.
- TextHelp Read&Write provides all learners with access to reading, writing, studying and research tools at school, home or work.
- TextHelp EquatIO helps make equations, formulas and graphs accessible, includes handwriting recognition and integrates seamlessly with Read&Write.
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Wherever you study on campus, the wireless AirOrangeX network provides fast, secure connection for computers, smartphones and tablets. For best results, proper configuration is highly recommended. You can find configuration instructions on Answers to ensure you stay connected anywhere on campus.
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Available to all students, LinkedIn Learning provides access to thousands of high-quality, on-demand courses. You can log in to linkedinlearning.syr.edu with your NetID and password. One course that might be helpful is a guide to study skills, including how to strengthen your note-taking.
Thank you for reading!
AUG. 31, 2021
Welcome to the fall semester! We are happy to help you in your studies by providing updates and insights about how you can make the best use of the technology and resources available to you. Throughout the semester, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks.
This week’s topics:
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As you get in the swing of a new semester, you want to prioritize connecting with your professors, both in person and online. Be sure to check your Syracuse University email and log in to Blackboard often to receive communications from your instructors. If you can’t access a course on Blackboard, ask the instructor to make the course available to you. Also, please note that some messages sent through Blackboard wind up in recipients’ junk email folders, so be sure to check your junk folder as well as your inbox.
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All Syracuse University students are encouraged to have a computer running Microsoft Office or Office 365. Active students can download and install Microsoft Office desktop applications for free. Visit Answers to learn more about Office 365.
Disconnecting Wireless Hotspots
Syracuse University network administrators have detected several wireless access points or “hotspots” coming from personal devices across campus. Wireless access points and hotspots are not permitted on campus because they can cause interference and disrupt the normal use of University-provided wireless access by students, faculty and staff. If you currently use a hotspot, please disconnect it. If you need help connecting your devices to AirOrangeX, you can review step-by-step instructions or call the ITS Help Desk at 315.443.2677.
Phishing Awareness
Criminals use malicious email to try to trick you into revealing your password or other sensitive information or to infect your computer with malware. These phishers sometimes try to make their emails look real by using companies’ or institutions’ logos, fonts and colors. Urgent demands also are common (for example, “Reply with your password within 24 hours or your account will be closed!”). You can learn more about identifying phishing emails on Answers.
Rave Guardian Safety Mobile App
Students are encouraged to download Rave Guardian, a free app created by Rave Mobile Safety, which the University already uses to send Orange Alerts via platforms such as email, phone and text. With Rave Guardian, users can receive important campus notifications, communicate with the Department of Public Safety and gain access to helpful resources. You can download the Rave Guardian app in the Apple or Google Play stores by searching for “Rave Guardian.”
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MySlice is getting a new look in September! You can find more information on the enhanced navigation and user experience, including screenshots and customization options, on the MySlice Upgrade Answers page. Please note that MySlice will be unavailable during the weekend of Sept. 25-26 to allow for the implementation of this upgrade.
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