Note: At this time is not possible to create a fully WCAG compliant survey in Qualtrics using the current SU Themes/Layouts. The Syracuse Simple/Classic theme has the fewest issues. Simple/Flat and Simple/Modern should be avoided.
General Guidelines
Accessibility Checklist for Forms (.docx)
Qualtrics Specific Tips
Qualtrics Accessibility Checker
- The Check Survey Accessibility Tool is not a reliable indicator of the overall accessibility of your survey.
- Always review your survey against the Accessibility Checklist for Forms (.docx) and test using at least one screen reader, one screen magnifier, and one mobile device.
Themes
- Currently the Syracuse Simple/Classic theme is the theme with the fewest accessibility issues. Flat and Modern themes should be avoided.
- Themes are currently undergoing revisions, so watch for updates.
- School/College themes have not been evaluated.
Title
- Add a survey title in Survey Options > Display Name so that the survey title appears in the browser tab.
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- Qualtrics error handling is not sufficient to meet WCAG Level A and AA compliance, making it difficult or impossible for users of assistive technology to locate and correct errors. Therefore, the use of required questions and field validation should be avoided if possible or kept to an absolute minimum.
- Required fields must include the word (Required) in the text of the question, usually at the end. It can be in red if desired.
- For any field that uses Field Validation (phone number formats, email formats, date formats, etc.), the expected format must be included as part of the question. Ex. Start Date (MM-DD-YYYY)
Qualtrics Accessibility Checker
- The Check Survey Accessibility Tool is not a reliable indicator of the overall accessibility of your survey.
- Always review your survey against the Accessibility Checklist for Forms (.docx) and test using at least one screen reader, one screen magnifier, and one mobile device.
Accessible Question Types
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