Below you will find information and links to support documentation regarding various remote access topics, including VPN configuration and remote desktop solutions, provided by Information Technology Services (ITS) and various groups throughout campus.
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Whether you are on or off campus, an internet connection is required to connect a device via VPN or to the provided remote desktop access solutions. Available networks on campus as well as internet solutions off campus are available in detail on the Networks page. |
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Some University resources and web-based applications are not accessible unless the user is connect via a secure connection. If you require a secure connection to access University resources via virtual private network (VPN) please use the steps below based on your operating system.
Windows (via SURA)
In order to connect Windows computers to the VPN, Information Technology Services (ITS) has provided a downloadable tool, called Syracuse University Remote Access, or SURA. Using SURA provides access to University network drives (H drive), connect to SU's VPN (virtual private network), use network printers at SU, and access your email via a web client.
macOS
macOS computers require manual configuration to achieve a VPN connection.
Connect Remotely to a Network Drive on macOS
Other Operating Systems and Devices
ITS does not provide VPN configuration and settings for use on Linux, Android, or iOS devices. Faculty and Staff requiring approved work-related configurations should contact their academic or administrative support personnel.
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File Management and Sharing Solutions
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- Campus H: Drive - The H: Drive is a personal network drive available throughout campus in labs and office locations where you log into your campus Windows profile. Please following the instructions on the Windows or macOS pages as needed:
- Campus G: Drive - The G: Drive, also available throughout campus in labs and office locations, is a shared drive managed by your administrative department or school or college. Please note that the campus G: drive is not accessible for mapping on non-university owned devices. Faculty or staff seeking to access their G: drive remotely should connect to their work or office desktop using a remote desktop solution or contact your academic or administrative support personnel for additional options.
- OneDrive - All active faculty, staff, and students are provided an Office 365 account that includes Microsoft OneDrive. To login, simply visit http://microsoft.onedrive.com/ and use your campus email address as your username. Additional details, including accessing by device type, can be found on the Microsoft OneDrive page.
- Google Drive - All active faculty, staff, and students are provided a Google G Suite account that includes Google Drive access. If you are looking to login into your Syracuse University Google account, navigate to the Google sign in page and use NetID@g.syr.edu as your username. Additional help can be found on the Logging into G Suite page.
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Who has access? Syracuse University RDS is available to active SU faculty, students, staff, and guests as well as ESF faculty, students, and staff.
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Please note that users who have access to remote connection to a secure campus workstation are encouraged to use that connection over the RDS solution. |
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