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Below you will find a list of information technology resources provided throughout campus and how long users will retain access following This page provides information regarding IT resources available to the various primary affiliations that are held by former active users at Syracuse University after graduation, retirement, resignation, or separation from the University. Please etc. Below is information to assist in determining which inactive affiliation category a former active user falls into and which IT resources are available and for how long. 

Tip
Users retaining resource access should note that many of the IT resources below require login with an active NetID and password. Users can manage their credentials on the NetID self-service page.

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RESOURCE

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Student Access 

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Faculty/Staff Access

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Active Directory

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12 months after graduation - access to H:\ drive is limited to on-campus access only for alumni

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IT Resource Access by Inactive Affiliation

Primary AffiliationAffiliation DetailsGeneral IT Resource AccessLimiting Exceptions
Alumni and Student Inactive

Alumni affiliation is acquired by former active students who have a graduated and completed a program of study at Syracuse University. The acquisition of this affiliation typically occurs within 3 months of the completion of the program of study.

Student Inactive affiliation is acquired by former active students that have discontinued their program of study and do not also have another completed or active program of study.  The acquisition of this affiliation typically occurs within 30 days to 2 years of the last academic term dictating by the school or college.

Former SUPA students also acquire student inactive affiliation within 30 days of last academic term.

Former students retain access to most IT resources for 12 months following graduation. 

Alumni MySlice access is retained for 24 months. Other former students maintain access for 12 months

Former student email, Blackboard, and Handshake access is maintained through yearly password change requirements. Alumni that have never logged into Handshake can create an account



Adobe - Access to the Adobe Creative Cloud suite and its licensing ends after graduation or leaving the University.

Cloud

 Cloud based assets and on-campus access to Adobe Spark for Higher Education, will expire after 12 months.

Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign or retire lose access after one (1) year. Please note: that not all staff and faculty receive a Creative Cloud license, retention only applies if the user had access as an active employee.

AirOrangeX (wireless)

12 months after graduation

Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty-retirees retain access.Blackboard

Access to Blackboard remains as long as the NetID password is maintained (i.e. changed yearly per password change requirement).

Access to courses is disabled 30 days after the end of a semester unless the instructor overrides the course end date. 

Access to Blackboard remains as long as the NetID password is maintained (i.e. changed yearly per password change requirement).

Email

SUMail remains available to alumni under the current agreement with Microsoft and is contingent on the maintenance of annual NetID password changes.

Microsoft reserves the right to display advertisements to alumni.

Former faculty and staff who are also alumni should reference the former students SUMail information to the left.
Non-alumni former faculty and staff should contact their departmental IT support staff to inquire when access may be impacted. Faculty-retirees retain access. EnsembleStudent accounts are not provisioned based on student status.Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty-retirees retain access.ExpressionsExpressions is not available for student use.
Students

ExpressionsFormer students who had Expressions sites prior to August 1, 2021 can access an archived copy of their site information by logging into Expressions thru July 31, 2022.

Existing netid.expressions.syr.edu sites remain available under the current Expressions offeringsites are not deprovisioned based on current status.

Google Workspace

12 months after graduation.

Students can use this article from Google to learn how to transfer data from a school drive (g.syr.edu) to a personal (gmail.com) drive: https://support.google.com/accounts/answer/6386856

Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty retirees retain access.Local G: drive (file shares)12 months after graduation from on-campus.Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty retirees retain access.Local H: drive (file shares)12 months after graduation from on-campus.Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty retirees retain access while on-campus, and remotely with a University laptop if authorized by the department.KalturaAccess becomes read-only once the user is no longer in active student affiliation. This is about two (2) months after the last academic term.

Access becomes read-only once user is no longer in an active affiliation. Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty retirees retain access.

Lab logins

ITS Public Computer Labs: 12 months after graduation. Locations and hours.
Departmental Labs: up to 12 months after graduation and varies by department. Contact organizational unit staff for details.
Details about printing can be found on the Printing at Syracuse University home page.Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty retirees retain access.Library

Former students retain limited access.  Refer to https://library.syr.edu/services/borrowing.php for details.

Retirees retain limited access.  Refer to https://library.syr.edu/services/borrowing.php for details.

LinkedIn Learning

(Formerly Lynda.com)

No access once the the user is no longer in active student affiliation. This is approximately two (2) months after the last academic term.

Contact LinkedIn Learning to convert your profile to a personal account.

No access.

Contact LinkedIn Learning to convert your profile to a personal account.

MySlice

Access removed two (2) years after last registered term.

About one (1) year after effective date of resignation or retirement.Office 365 resources (OneDrive, Teams, Office downloaded apps)

12 months after you graduate or leave the university, the subscription will expire and you will no longer be able access data stored services such as OneNote, OneDrive, Teams or SharePoint; and you will no longer be able to create/edit documents using an Office 365 local installation (e.g. Word, Powerpoint, Excel).

Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty-retirees retain access.

Handshake 

Access to Handshake remains available as long as the NetID password is maintained (i.e. changed yearly per password change requirement).

Alumni are not imported into the system, so if they have not yet created an account they will need to do so.

Access to Handshake remains available as long as the NetID password is maintained (i.e. changed yearly per password change requirement).QualtricsAccess to Qualtrics ends after graduation or leaving the University.No accessZoomAlumni will maintain their Syracuse University Zoom account, however, the account will be moved to a 'Basic' level Zoom account once the student obtains Alumni status and is no longer an active student. The Zoom Basic account will no longer have the benefits of a Zoom Edu Pro license.

Department may remove access anytime after the effective date of retirement or resignation. If no action is taken, staff that resign or retire lose access after 30 days and faculty that resign lose access after one (1) year. Faculty retirees retain access.

Users will maintain their Syracuse University Zoom account for the indicated period of time

 

Printing - While former students can log into lab machines for a period of time, their printing accounts as active users are no longer. A guest print account will be needed. Instructions to create the account can be found on the Guest Printing page. 

Zoom - Former students will maintain their Syracuse University Zoom account, however, the account will be moved to a 'Basic' level account. The Zoom Basic account will no longer have the benefits of a Zoom Edu Pro license.

Faculty/Staff Inactive and Staff Retired

Staff Inactive affiliation is acquired the day after the job end date, as determined by Human Resources, by former staff who leave the University for any reason, including resignation or retirement.

Faculty Inactive affiliation is acquired the day after the job end date, as determined by Human Resources, by former faculty who leave the University for any reason but have not retired

Former staff who have retired or left the University and faculty who have not retired lose access to IT resources, including email, the day after their last recorded day of work. See the section below for exceptions. None, former staff who have retired or left the University and faculty who have not retired are unable to authenticate to IT resources. 
Faculty RetiredFaculty Retired affiliation is acquired by former faculty who have retired, including Emeritus faculty.

Retired faculty maintain access to many IT related resources unless noted. 

Faculty retired email access is maintained through yearly password change requirements. 

Note: Access to some resources, such as Adobe and Blackboard, are based on the user having previous access as an active faculty member. 

Printing - While retired faculty can log into lab machines, their printing accounts as active users are no longer. A guest print account will be needed. Instructions to create the account can be found on the Guest Printing page. 

Zoom - Retired faculty will maintain their Syracuse University Zoom account, however, the account will be moved to a 'Basic' level

Zoom

account

once user's affiliation changes

. The Zoom Basic account will no longer have the benefits of a Zoom Edu Pro license

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Getting Help

Alumni and Inactive Students: For support of the information above, contact the ITS Help Desk  at 315-.443-.2677, help@syr.edu, or by stopping into 1-227 CST.

Former Faculty and Staff/Faculty:  For support of the information above, staff and faculty should first contact their academic or administrative support personnel.


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