Below you will find information and links to support documentation regarding various remote access topics, including VPN configuration and remote desktop solutions, provided by Information Technology Services (ITS) and various groups throughout campus.
Need Help? Contact the ITS Help Desk 7 seven days a week by calling at 315.443.2677, emailing help@syr.edu, or stopping into by making a reservation for the ITS Service Center in 1-227 Center for Science and Technology (Hours of Operation).
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- Campus H: Drive - The H: Drive is a personal network drive available throughout campus in labs and office locations where you log into your campus Windows profile. Please following the instructions on the Windows or macOS pages as needed:
- Campus G: Drive - The G: Drive, also available throughout campus in labs and office locations, is a shared drive managed by your administrative department or school or college. Please note that the campus G: drive is not accessible for mapping on non-university owned devices. Faculty or staff seeking to access their G: drive remotely should connect to their work or office desktop using a remote desktop solution or contact your academic or administrative support personnel for additional options.
- OneDrive - All active faculty, staff, and students are provided an Office 365 account that includes Microsoft OneDrive. To login, simply visit http://microsoft.onedrive.com/ and use your campus email address as your username. Additional details, including accessing by device type, can be found on the Microsoft OneDrive page.
- Google Drive - All active faculty, staff, and students are provided a Google G Suite account that includes Google Drive access. If you are looking to login into your Syracuse University Google account, navigate to the Google sign in page and use NetID@g.syr.edu as your username. Additional help can be found on the Logging into G Suite page.
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Remote Desktop SolutionsAnchor rdp rdp
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Syracuse University's Remote Desktop Services (RDS) is a virtual desktop environment for students, faculty, and staff to remotely access a university desktop from any personal computer with a stable broadband internet connection. Complete details, including configuration instructions for both web interface and via a remote desktop (RDP) connection, are avialable on the Syracuse University Remote Desktop Services page. If you know how to connect already, feel free to go directly to rds.syr.edu.
Who has access? Syracuse University RDS is available to active SU faculty, students, staff, and guests as well as ESF faculty, students, and staff.
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Please note that users who have access to remote connection to a secure campus workstation are encouraged to use that connection over the RDS solution. |
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General Faculty and Staff Remote Desktop (RDP)
Faculty and Staff may have the option of connecting remotely to a University owned desktop computer. This feature may require training and/or departmental approval for certain functionality such as accessing shared network drives and/or connecting to a dedicated PC through a remote desktop connection.
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School or College Specific Solutions
Architecture RemoteLab
Architecture provides remote access for Architecture students to its Slocum computer labs through RemoteLab. This service will be available until the campus is back to normal operations.
Arts and Sciences Faculty and Staff Instructions
The College of Arts and Sciences IT Support Group has created a cluster of Windows Remote Desktop systems for faculty and staff use. To use the new AS-TS cluster, please follow the instructions found on the Connecting to A&S Terminal Server Cluster via RDP Client page.
iSchool RLab (formerly Remote Lab)
The iSchool RLab is a remote desktop environment available to iSchool students only. Full information, including configuration and troubleshooting, can be found in the RLab support documentation.
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User's are encouraged to use the RDP client (on both Mac and Windows) as errors with the HTML5 web client may occur. |
Engineering Remote Access
The Engineering School, in collaboration with the Student Association, provides Engineering students remote access to a lab environment. Full instruction to configuration both Windows and Mac computers on or off campus can be found on the ECS Remote Access home page.
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Students: Please use the Syracuse University Remote Desktop Services (RDS) solution.
Whitman Remote Desktop
Whitman Remote Desktop is a remote desktop solution available to Whitman faculty, staff and students. It provides a Computer Lab experience accessible over the internet and from any device. Full details can be found on the Whitman Remote Desktop page.
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