Content Comparison

Below you will find information and links to support documentation regarding various remote access topics, including VPN configuration and remote desktop solutions, provided by Information Technology Services (ITS) and various groups throughout campus.

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Remote Access Solutions and Configurations

Virtual Private Network (VPN) Configurations 

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Some University resources and web-based applications are not accessible unless the user is connect via a secure connection. If you require a secure connection to access University resources via virtual private network (VPN) please use the steps below based on your operating system.

Windows (via SURA)

In order to connect Windows computers to the VPN, Information Technology Services (ITS) has provided Window using a downloadable tool, called Syracuse University Remote Access, or SURA. Using SURA provides access to University network drives (H drive), connect to SU's VPN (virtual private network), use network printers at SU, and access your email via a web client.

SURA Utility for Windows

macOS

macOS computers require manual configuration to achieve a VPN connection.

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Connect Remotely to a Network Drive on macOS

Other Operating Systems and Devices

ITS does not provide VPN configuration and settings for use on Linux, Android, or iOS devices. Faculty and Staff requiring approved work-related configurations should contact their academic or administrative support personnel.

File Management and Sharing Solutions

ITS provides many file storage and sharing solutions both on and off campus. 

• Campus H: Drive - The H: Drive is a personal network drive available throughout campus in labs and office locations where you log into your campus Windows profile. Please following the instructions on the Windows or macOS pages as needed:
  • Connect Remotely to Campus Drives on Windows
  • Connect Remotely to Campus Drives on macOS
• Campus G: Drive - The G: Drive, also available throughout campus in labs and office locations, is a shared drive managed by your administrative department or school or college. Please note that the campus G: drive is not accessible for mapping on non-university owned devices. Faculty or staff seeking to access their G: drive remotely should connect to their work or office desktop using a remote desktop solution or contact your academic or administrative support personnel for additional options.
• OneDrive - All active faculty, staff, and students are provided an Office 365 account that includes Microsoft OneDrive. To login, simply visit http://microsoft.onedrive.com/ and use your campus email address as your username. Additional details, including accessing by device type, can be found on the Microsoft OneDrive page. 
• Google Drive - All active faculty, staff, and students are provided a Google G Suite account that includes Google Drive access. If you are looking to login into your Syracuse University Google account, navigate to the Google sign in page and use NetID@g.syr.edu as your username. Additional help can be found on the Logging into G Suite page.

Remote Desktop Solutions

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General Faculty and Staff Remote Desktop (RDP)

Faculty and Staff may have the option of connecting remotely to a University owned desktop computer. This feature may require training and/or departmental approval for certain functionality such as accessing shared network drives and/or connecting to a dedicated PC through a remote desktop connection.

Need to connect? To request access, configure your work desktop, or to report an issue related to connecting to your work computer, please contact your academic or administrative support personnel.Department Specific Links:

School or College Specific Solutions

Arts and Sciences Faculty and Staff Instructions

Visual and Performing Arts (VPA) Faculty and Staff Instructions

iSchool RLab (formerly Remote Lab)

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Engineering Remote Access

The Engineering School, in collaboration with the Student Association, provides Engineering students remote access to a lab environment. Full instruction to configuration both Windows and Mac computers on or off campus can be found on the ECS Remote Access home page. 

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Whitman Remote Desktop is a remote desktop solution available to Whitman faculty, staff and students. It provides a Computer Lab experience accessible over the internet and from any device. Full details can be found on the Whitman Remote Desktop page.

Visual and Performing Arts (VPA)

SU ITS and VPA IT offers VPA faculty and staff several options for remote access to systems and data at the University. The right choice for you depends on your individual needs and circumstances. Full details can be found on the VPA Remote Access page.