Information Technology Services (ITS) provides both wired and wireless network solutions throughout. This page will discuss the available networks, the intended users, and login information to get properly connected. A full list of devices you both can and can't connect to University networks can be found on the Using Devices on the Campus Networks page.
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To report a damaged Ethernet port, including physical damage or non-responsive, please contact the ITS Help Desk by voice at 315.443.2677, by email at help@syr.edu, or by stopping into 1-227 Center for Science and Technology (hours of operation). |
Main Campus Wired Network
Whether you are working for or visiting a location on campus and require an Ethernet connection, please contact the appropriate IT personnel to discuss registration of your devices and your individual user case. Contact information can be found on the academic or administrative support personnel pages.
Guests seeking a wired Ethernet connection should fill out the Wired Network Pre-Registration form.
Network routers
To better accommodate the varied devices students connect to the wired (Ethernet) network in residence halls (i.e. personal computers, gaming consoles, voice-over-Internet devices, and TiVo), ITS has approved the use of personal network routers in student rooms (sometimes called "broadband routers or "cable/DSL routers"). Routers must not have wireless capability (i.e. Apple Airports are not allowed) because wireless devices disrupt the network (wired and wireless). Information about purchasing and installing a router is available on the router web page.
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Installing commercially available wireless network access points in the residence halls is strictly prohibited. Installation of these devices will disrupt the network (wired and wireless) and result in a student's network port being disabled.
Connecting Off-Campus
Students who live off campus should consider subscribing to a commercial Internet Service Provider (ISP) to connect to the campus network and the Internet.
The following ISPs are some of the options available in the Syracuse area:
Information about connecting to Syracuse University networks from off-campus locations can be found on the Remote Access web page.
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Faculty and staff who need high-speed Internet services while on the road can now request a MiFi mobile hotspot to put broadband access in their pockets. Those interested in using the service can contact ITS Telecommunications at 443-1870 or e-mail telecom@listserv.syr.edu to arrange to obtain a Mifi mobile hotspot. More details, including request and pricing, is available on the Mobile Broadband Access for Faculty and Staff page. |
Getting Help
If you require additional assistance, please contact the ITS Help Desk by voice at 315.443.2677, by email at help@syr.edu, or by stopping into 1-227 Center for Science and Technology (hours of operation).
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