Content Comparison

Need help? Call 315-443-2677! Our IT consultants will review any issues related to your campus account(s), general computer or any questions you may have.

Hours of Operation: http://its.syr.edu/supportsvc/

Note: For more efficient service, please have your SUID or NetID available so we may properly identify the account(s) in question.

Whether its an IT related issue or you simply have an inquiry, send an email to help@syr.edu 24/7 and the next available consultant will assist you or connect you with the proper IT personnel or department. 

Note: Never include sensitive personal information such as your password(s) or social security number. Help requests requiring full time staff verifying this information will require a phone interaction or service center visit.

Open 7 days a week, the ITS Service Center is located at 1-227 CST behind the Milton Atrium. Here we offer a wide variety of services, including software related support, virus removal, diagnostics and troubleshooting included for all students. Be sure check our supported devices list, which includes the most commonly owned devices and operating systems of our student.

Hours of Operation: http://its.syr.edu/supportsvc/

Got that DIY spirit? Rather get hands-on with your repair than give it to somebody else? We've got tools for that. Work space, too. And we'd be happy to let you borrow both through our U-FixIt program.

Visit our NetID self-service page to activate your NetID or to manage your password. This password is used throughout campus to log into your campus resources including Myslice, SUmail and Blackboard.

Students, Staff, and Faculty need to change their SU NetID password at least once a year.

Note: Parent/Proxy account passwords are set/reset by the student and are not affected by this procedure. Follow our detailed instructions for setting up parent/proxy account access.

Blackboard learning management software makes class content available to students via the Internet. Blackboard provides students and instructors with interactive web 2.0 technologies such as blogs and wikis. The Blackboard course management platform also supports video and audio from a variety of web sources including podcasts and v-casts. The Blackboard course management system uses all of these tools to enhance learning, interaction, and collaboration.

Check out our introductory video to get started!

Adobe Connect is a secure web conferencing system that all Syracuse University instructors and students can use at no charge. Participants can interact via real-time audio and video, share presentations, and join discussions verbally or by chat. To get started, see our Adobe Connect Pro help pages.

TurningPoint student response system allows students to become active participants in their classroom by submitting responses to interactive questions using a ResponseCard keypad or other hand-held/computer devices. The instructor has the ability to display a graph after students have answered, showing how the class answered as a whole, and letting students assess their course knowledge.

Anyone in the Syracuse University community can create their own website with Expressions. Each user can customize their WordPress site to express themselves and create an online presence.

The Turnitin internet-based plagiarism-detection service checks the originality of student submitted essays. Turnitin can be used to detect plagiarism as well as spelling and use of grammar.  Instructors can leave a voice comment with each submitted assignment. Students and instructors can use Turnitin within the Blackboard platform. Turnitin can be access from the building block in Blackboard.

Lynda.com is a leading online learning company that helps anyone learn business, technology and creative skills to achieve personal and professional goals. Members have unlimited access to the lynda.com video library of more than 3,600 engaging, top-quality courses, including 275,000 tutorials taught by recognized industry experts.

All active students, faculty and staff will have full member privileges.