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ITS will supply a student with a QAM tuner in the event that they have a television that does not have one. If a student is in need of a QAM tuner, please call 315-443-2677 and a help desk consultant will request the tuner through our telecommunications department. The student will then need to acquire the tuner from the walk in center located at 1-227 CST (Hours of Operation).
Cable TV Setup
Initial Setup
Setting up Your TV:
- Ensure that the power cord is securely fastened to the TV and to the wall outlet. A surge protector is preferred.
- If you have a cable box, verify the cable is connected to the "IN" jack on the cable box. Connect the outgoing video quality desired to the corresponding input of the television.
- If you don't have a cable box, verify the cable coming from the wall is plugged into the "IN" jack on the TV (or VCR, DVD).
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- If you have a cable box, verify the cable is connected to the "IN" jack on the cable box.
- If you don't have a cable box, verify the cable coming from the wall is plugged into the "IN" jack on the TV (or VCR, DVD).
- Make sure you have changed the televisions input to the corresponding input if you have a cable box, or to the tuner if you are connecting directly to the wall.
Connecting to the Internet
Internet connected televisions are not able to connect to the AirOrangeX wireless network. They can, however, connect to the wired residential network with no restrictions.
To connect you'll need an Ethernet cord. The port should look similar to the image below.
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These devices can cause problems on campus networks for other users. |
Find out more about your devices and SU's networks here.
Device Support
If you are having trouble with your television, follow the link to your manufacturer's support website:
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