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Syracuse University residential halls are provided basic TWC digital cable television. Its important to note that Syracuse University does not provide any power cords, surge protection, or signal cables. Most residents who want cable in their dorm will need a television and 6ft coaxial cable. It is recommended that the television's power cord be plugged into a surge protector.
QAM Compliance for Digital Service
All televisions on campus must contain a QAM digital tuner to receive the channels. Older analog televisions are no longer compatible with the University’s cable TV service. Most televisions today are digital/QAM compliant, however less expensive or budget televisions may not be. To find out if your television has a QAM tuner, check the specifications in your owner's manual, or visit the manufacturer's website.
QAM Tuners and Determining If You Need One
A QAM tuner allows your TV to tune to digital or HD channels. Most, but not all, TV’s that were made after 2006 have a QAM tuner built in. You can search online by make/model of your TV or reference your TV’s owner’s manual for specific model information related to what type of tuner is present in your TV.
An example of what the manual may say if the TV has a QAM tuner: “Built in digital tuner (ATSC/Clear QAM)”, or “NTSC/QAM“ Additionally, if your TV remote has the (.) or (-) symbol button for easy tuning or is able to display channels such as 5.2 or 5-2, your TV likely has a QAM tuner.
An example of what the manual may say if the TV does NOT have a QAM tuner: “ATSC / NTSC Tuner” (there will be no mention of QAM). We have found this to be true on certain models of bargain brands such as Dynex, Insignia, and Sylvania.
Acquiring a QAM Tuner
ITS will supply a student with a QAM tuner in the event that they have a television that does not have one. If a student is in need of a QAM tuner, please call 315-443-2677 and a help desk consultant will request the tuner through our telecommunications department. The student will then need to acquire the tuner from the walk in center located at 1-227 CST (Hours of Operation).
Cable TV Setup
Setting up Your TV:
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