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Need help? Call 315-443-2677! Our IT consultants will review any issues related to your campus account(s), general computer or any questions you may have.

Hours of Operation: http://its.syr.edu/supportsvc/

Note: For more efficient service, please have your SUID or NetID available so we may properly identify the account(s) in question.

Whether its an IT related issue or you simply have an inquiry, send an email to help@syr.edu 24/7 and the next available consultant will assist you or connect you with the proper IT personnel or department. 

Note: Never include sensitive personal information such as your password(s) or social security number. Help requests requiring full time staff verifying this information will require a phone interaction or service center visit.

Open 7 days a week, the ITS Service Center is located at 1-227 CST behind the Milton Atrium. Here we offer a wide variety of services, including software related support, diagnostics and troubleshooting included for all students. Be sure check our supported devices list, which includes the most commonly owned devices and operating systems of our student.

Hours of Operation: http://its.syr.edu/supportsvc/

Got that DIY spirit? Rather get hands-on with your repair than give it to somebody else? We've got tools for that. Work space, too. And we'd be happy to let you borrow both through our U-FixIt program.

AirOrangeX (AOX), Syracuse University's high-speed wireless network provides an encrypted secure connection (802.1x) to the SU network.

The wireless network is now available in all University residential facilities, South Campus apartments, and in many University buildings located both on and off campus.  All residential facilities have 100% wireless coverage.  See our wireless locations and hotspots.

AirOrangeGuest wireless access is also available for SU guests on a temporary basis.

Students have access to email accounts accessed on our SUmail page. These accounts include a 50gb inbox, 25mb attachments capability, access to an optimized outlook experience including a customizable user interface, and shared calendar and contact.

Your SU email account is offered indefinitely after graduation.

SU is also participating in the Microsoft Student Advantage program. Currently active SU students can download and install Office desktop applications on up to five computers (PC or Mac) and five mobile devices (iPhone, iPad, Android) for free!

When you graduate or leave the university, the subscription will expire.  Students must connect any device with Office 365 ProPlus to the Internet at least once every 30 days for an automatic license check.

DatAnywhere allows access to the same home directory you use in SU computer labs from a browser. Sync files between your home directory and a Mac or PC, or use the DatAnywhere app to access the files on an iOS or Android device. SU's DatAnywhere provides you with 25GB of online storage space that you can access from off-campus without having to use a VPN.

Put your hands on desktop computers equipped with high-end software for any needs. Output to laser printers, 3D-printers, and other tools. If you can dream it, you can do it here at the MakerSpace.

Syracuse University values diversity, is committed to inclusion, and seeks to provide access for all people, including those with disabilities. This website serves as a clearinghouse for information on disability and accessibility at SU.

Protecting your information and devices from unauthorized access and data theft requires your vigilance, especially with the evolving nature of cybercrime. Watch the brief video below to help you protect your stuff and avoid being a victim.

Visit this space often and follow us on Twitter and Facebook for news about more relevant IT security news and events.