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It's good security practice to protect your and the University's information.  Passwords are proliferated across systems and become vulnerable the longer they are in use.  Passwords can be stolen without your knowledge and can be used to access your data (SSN, account numbers, email, wages and salary, grades, and other confidential information) or to pose as you in criminal activity.  When you are no longer affiliated with SU, the eventual expiration of your password is a sure sign that you are no longer using the account.  This allows us to disable the account so it can't be hijacked.

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Go to http://its.syr.edu/netid/ and use the link to Change your Password.  However, once your password expires, you must contact the ITS Help Desk.

Will my new password be copied automatically to other systems and devices?

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When your password expires your account is disabled and you will not be able to log into your SU desktop (including via SURA / VPN and Remote Desktop), MySlice, Blackboard, SU email (including SUMail and Outlook Web Access), AirOrangeX, or any other University systems. Your mobile devices will no longer be able to connect to the University’s networks or resources.  If you need to continue use of your SU NetID after expiration, you will need to contact the ITS Help Desk to request that your account be re-enabled.

I think my password may have expired because my SU NetID doesn't seem to work anymore.  What do I do?

You need to call the ITS Service Center at 443-2677 Help Desk to request that your account be re-enabled.  Before your account is re-enabled, the staff will ask you a series of questions so they can be sure you are who you say you are.  Then they will walk you through changing your password, because if you don't your account will become disabled again.

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Passwords expire every day, even on Sundays, holidays, and vacations.  When you are notified that it's time to change your password, please do so promptly.  While the last email notifications notification indicate "midnight", expiration actually occurs at 8:30 am ET on the expiration date.  This reduces the likelihood that the owner of an expired password will lose access at a time when the ITS Service Center is closed.