Effective in Fall 2014, each SU NetID owner will be assigned a password expiration date based on their last password change.
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- You can change your SU NetID password at any time before it expires. Your password expiration date is set one year out from the date you change your password.
- 30 days before your password expires, ITS will send to your official SU email address a warning notification that your SU NetID password will expire on a specific date. The first daily notifications will be sent on November 3, 2014. It may be several months before you receive a notification, depending on when you last changed your password.
- If you don’t change your password, you will receive additional warning notifications in advance of your password expiration date. Warning notifications will stop once you change your password.
- Accounts with unchanged passwords will be disabled on their expiration date. Password expiration and account disabling will occur every day, including weekends and holidays.
- If your account is disabled you will not be able to log into your SU desktop (including via SURA/VPN and Remote Desktop), MySlice, Blackboard, SU email (including SUMail and Outlook Web Access), AirOrangeX, or any other University systems. Your mobile devices will no longer be able to connect to the University’s networks or resources.
- If your account is disabled, you will need to visit or call the ITS Service Center during regular business hours to have it re-enabled.
- If If you change your password more often than once a year, you will not receive any warning notifications.
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It's good security practice to protect your and the University's information. Passwords are proliferated across systems and become vulnerable the longer they are in use. Passwords can be stolen without your awareness knowledge and can be used to access your data (SSN, account numbers, email, pay informationwages and salary, grades, etc.and other confidential information) or to pose as you in criminal activity. When you are no longer affiliated with SU, the eventual expiration of your password is a sure sign that you are no longer using the account. This allows us to disable the account so it can't be hijacked.
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Everyone! That is, everyone that who has a an SU NetID.
How can I find out when my password will expire?
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Will my new password be copied automatically to other systems and devices?
No. Wireless devices (e.g. smart phones, tablets, etc.) may require that you logoff and then logon with your new password. Some No. Many SU systems, including MySlice, Blackboard, your SU desktop, and ITS computer lab workstations, will recognize your new password automatically. Some systems, such as OnBase Hyperion and HyperionNextStep, have a separate password and will need to be changed separately if you prefer to keep those passwords in sync. Wireless devices such as smart phones and tablets may require that you logoff and then logon with your new password; some devices may require that you change your password in the Settings menu. If you use a third-party or device password manager (e.g., Apple Key Chain, LastPass, KeePass) you will most likely be prompted to change the saved password to the new password the first time you log in with the new password.
What happens if my password expires?
Your access to the services and resources that depend on your NetID will be suspended. This includes wireless, VPN, desktops, public labs, MySlice, Blackboard and emailWhen your password expires your account is disabled and you will not be able to log into your SU desktop (including via SURA / VPN and Remote Desktop), MySlice, Blackboard, SU email (including SUMail and Outlook Web Access), AirOrangeX, or any other University systems. Your mobile devices will no longer be able to connect to the University’s networks or resources.
I think my password may have expired because my SU NetID doesn't seem to work anymore. What do I do?
You need to call the ITS Service Center at 443-2677 to request that your account be re-enabled. Before your account is re-enabled, the staff will ask you a series of questions so they can be sure you are who you say you are. Then they will walk you through changing your password, because if you don't your account will become disabled again.
If you have separated from SU (resigned e.g. left your job , or graduated, etc.) and no longer need your SU NetID, you don't need to do anything.
When exactly do passwords expire?
Password expiration occurs once Passwords expire every day, even on Sundays, holidays, and while you're on vacationvacations. When you are notified that it's time to change your password, please do so promptly. Expiration is scheduled to occur While the email notifications indicate "midnight", expiration actually occurs at 8:30am 30 am ET on the expiration date. The email notifications indicate "midnight", but it would be bad practice to disrupt This reduces the likelihood that the owner of an expired password will lose access at a time when the ITS Service Center is closed.