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- Enable two-factor authentication for your online accounts. This will protect you against unauthorized use of your credentials, even if they are stolen. For your University Office 365 , visit NetId.syr.edu and click Two-factor Opt-in.
- Be suspicious of any email from senders you don’t know, or that seems out of character for the sender. Verify that the sender is actually who they appear to be before clicking on any links or attachments.
- Any request for money or goods is bound to be fraudulent. If it claims to be from a campus member, contact them or their office to verify first, or check with Information Security.
- Verify the URL of any link before you click it by hovering your cursor over the link and examining the URL. If you don’t recognize the URL, don’t click it.
- Never open attachments unless they are from someone you know or are otherwise expected.
- Delete any suspicious emails, before opening them if possible.
- Don’t enter your username and password (especially your University NetID) to access any website if you are not 100% sure of its validity. In particular, you should be suspicious of email messages that have links to sites that ask you to use your University NetID and password to log in.
- Keep your computer software updated and patched, particularly your antivirus and anti-malware software.
- Make sure your computer’s firewall is installed and running.
- Remember that nobody at Syracuse University will ever ask for your NetID or password for any reason, in any form other than when you’re logging in to an SU system. If somebody does, they're not representing the University or any of its offices. Report any occurrences to itsecurity@syr.edu.
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Getting Help
If you need more information or assistance with verifying any email messages, please do not hesitate to contact your local IT support team (if you’re faculty or staff), or the ITS Service Center (if you’re a student) at 315.443.2677 or help@syr.edu.
To receive timely notification from ITS of current information security threats follow SecurecUse Twitter and SecurecUse Facebook.
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