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- Require each student to have a learning buddy or a learning group (no more than 4 students). For questions, they first ask their buddies or groups before they ask you. When they send an email, require that they provide the name(s) of the co-learners that they have asked before emailing. No names = no answer.
- Establish a turn-around time for email, and keep in mind that 24 hours is probably too short.
- Establish use of the subject line. "Question" isn't a good subject line. "Assignment 1 - clarify step 4" is an excellent subject line.
- Be available in office hours when you anticipate that students are working on homework to answer questions.
Use a timer. Set amounts of time that you will spend on a task.
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- Teach the syllabus. Do more than review it.
- Teach the structure of the course. Walk students through how to use the course.
- Every activity has a purpose. Every question has a reason.
- Every class meeting has a measurable outcome.
- Record review sessions. Direct students to watch the review sessions when they have questions.
- Unless necessary, avoid repeating. Encourage students to review material if they need to do so.
- Intend to rest. Plan pauses for yourself. Walk away from work.
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