We will update this page with new communications throughout the semester.
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Past Updates
AUGUST 25, 2020
Resources for Student Success
Welcome to the fall semester! We enjoyed the opportunity to talk to so many Orange students as they arrived on campus last week. With classes under way, ITS is here to help you whether you’re studying on campus or remotely.
Please remember these tips:
- Be sure to check Blackboard, Orange SUccess and your Syracuse University email to receive communications from your instructors and advisors.
- Personal hotspot technology on smartphones disrupts the University networks with negative impacts on other users in the area, including in classrooms and residence halls. If you have this technology enabled on any devices, please disable it immediately. Learn more about your technology options on campus.
- When using Zoom for your class sessions, please log in using your Syracuse University Zoom account before joining the meeting. If you attempt to enter with another account, you might not be able to join.
- We have posted helpful tech information at its.syr.edu/students, including links to the Online Success Toolkit and Remote Desktop Services.
- The ITS Service Center is available to answer your tech-related questions seven days a week. You can call the ITS Service Center at 315.443.2677 or send an email to help@syr.edu. For information about in-person support, visit its.syr.edu/its_service_center.
- ITS publishes notifications of scheduled downtimes and alerts regarding unscheduled downtimes or outages on our System Status page.
- Please make sure your contact information (including your current address for this semester) is accurate and up to date in MySlice. You can update your contact details and address information using the “My Profile” section of MySlice.
To learn more about how to make the best use of technology, you can follow us on Instagram, listen to “ITS Behind the Monitor” on Apple Podcasts and explore Answers, Syracuse University’s technical knowledge base.
Wherever you are, you are a student at Syracuse University. Stay safe. Stay healthy. Do your part—and go Orange!
AUGUST 18, 2020
Welcome, Students!
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Wherever you are, we are here for you.
APRIL 7, 2020
We hope this email finds you well. We are proud to serve you and admire your dedication to your coursework and your community. You exemplify what it means to be Orange!
Please continue to review the material available in the Academic Continuity Resources toolkit, which we will update as needed. In addition to our regular communications each Tuesday and Thursday, you can refer to our archive of previous messages and follow ITS on Instagram and Twitter for updates and tips.
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