We will update this page with new communications throughout the semester.
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Past Updates
AUGUST 18, 2020
Welcome, Students!
We have enjoyed getting to meet so many new students at Syracuse Welcome! If you will be on campus later this week, we’ll have a handout ready for you at the welcome tents with information to help you get connected.
As a reminder, here are some key tips to get your semester off to a good start.
- Be sure to configure and verify you’ll have access to your multi-factor authentication methods prior to traveling to campus. You can manage or update your security verification methods at msmfa.syr.edu.
- Check your Syracuse University email and log in to Blackboard often to receive communications from your instructors.
- Prepare for your online academic experience, including ensuring you have the technology you’ll need (e.g., headset, webcam, etc.).
- Once you arrive, step-by-step instructions for connecting your laptop or cell phone to the University wireless network, AirOrangeX, can be found at answers.syr.edu/aox. To connect to the wired residential network (ResNet), plug an Ethernet cable into your computer and the wall jack labeled “RN.”
- If you are a new student, please visit its.syr.edu/welcome to learn about starting your computing experience at Syracuse University. We also have an IT refresher for returning students.
- The ITS Service Center is available to answer your tech-related questions. You can call the ITS Service Center at 315.443.2677 or send an email to help@syr.edu. For information about in-person support, visit its.syr.edu/its_service_center.
- Visit the Online Success Toolkit throughout the semester. This toolkit features online learning recommendations, campus resources, helpful links and login locations.
- Please make sure your contact information (including your current address for this semester) is accurate and up-to-date in MySlice. You can update your contact details and address information in the “My Profile” section.
- There is one additional piece of technology you’ll need every day: your mask! Stay safe. Stay healthy. Do your part.
To learn more about how to make the best use of technology, you can follow us on Instagram and explore Answers, Syracuse University’s technical knowledge base.
Wherever you are, you are a student at Syracuse University. Go Orange!
AUGUST 11, 2020
Tech Tips for Returning to Campus
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Wherever you are, we are here for you.
APRIL 7, 2020
We hope this email finds you well. We are proud to serve you and admire your dedication to your coursework and your community. You exemplify what it means to be Orange!
Please continue to review the material available in the Academic Continuity Resources toolkit, which we will update as needed. In addition to our regular communications each Tuesday and Thursday, you can refer to our archive of previous messages and follow ITS on Instagram and Twitter for updates and tips.
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