We will update this page with new communications throughout the semester.
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Past Updates
AUGUST 11, 2020
It’s hard to believe we are just 13 days away from the start of classes! We are looking forward to helping you succeed this semester. Please remember that the ITS Service Center is available to answer your tech-related questions. You can call the ITS Service Center at 315.443.2677 or send an email to help@syr.edu. For information about in-person support, visit its.syr.edu/its_service_center.
We also would like to remind you of these key tips to getting your semester off to a good start.
- Be sure to configure and verify you’ll have access to your multi-factor authentication methods prior to traveling to campus. You can manage or update your security verification methods at msmfa.syr.edu.
- Review these student computer recommendations by school or college and prepare for your online academic experience, including ensuring you have the technology you’ll need (e.g., headset, webcam, etc.).
- Once you arrive, step-by-step instructions for connecting your laptop or cell phone to the University wireless network, AirOrangeX, can be found at answers.syr.edu/aox. To connect to the wired residential network (ResNet), plug an Ethernet cable into your computer and the wall jack labeled “RN.”
- If you are a new student on campus, please visit its.syr.edu/welcome to learn about starting your computing experience at Syracuse University. We also have an IT refresher for returning students.
- Visit the Online Success Toolkit throughout the semester. This toolkit features online learning recommendations, campus resources, helpful links and login locations.
- There is one additional piece of technology you’ll need every day: your mask! Stay safe. Stay healthy. Do your part.
To learn more about how to make the best use of technology, you can follow us on Instagram and explore Answers, Syracuse University’s technical knowledge base.
Go Orange!
AUGUST 4, 2020
Tech Tips for Returning to Campus
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Wherever you are, we are here for you.
APRIL 7, 2020
We hope this email finds you well. We are proud to serve you and admire your dedication to your coursework and your community. You exemplify what it means to be Orange!
Please continue to review the material available in the Academic Continuity Resources toolkit, which we will update as needed. In addition to our regular communications each Tuesday and Thursday, you can refer to our archive of previous messages and follow ITS on Instagram and Twitter for updates and tips.
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