We will update this page with new communications throughout the semester.
| Table of Contents |
|---|
Past Updates
AUGUST 4, 2020
Tech Tips for Returning to Campus
The Information Technology Services (ITS) team is happy to begin welcoming our Orange students to campus for the fall semester! If you are a new student on campus, please visit its.syr.edu/welcome to learn about starting your computing experience at Syracuse University. We also have an IT refresher for returning students.
If you are preparing to return to campus over the next couple of weeks, here are some tips to remember:
- Be sure to configure and verify you’ll have access to your multi-factor authentication methods prior to traveling to campus. You can manage or update your security verification methods at msmfa.syr.edu.
- Review these student computer recommendations by school or college and prepare for your online academic experience, including ensuring you have the technology you’ll need (e.g., headset, webcam, etc.).
- Once you arrive, step-by-step instructions for connecting your laptop or cell phone to the University wireless network, AirOrangeX, can be found at answers.syr.edu/aox. To connect to the wired residential network (ResNet), plug an Ethernet cable into your computer and the wall jack labeled “RN.”
- Technical assistance is available from the ITS Service Center by calling 315.443.2677 or by emailing help@syr.edu. Go to its.syr.edu/supportsvc for hours of operation or to request help.
- Visit the Online Success Toolkit throughout the semester. This toolkit features online learning recommendations, campus resources, helpful links and login locations.
- There is one additional piece of technology you’ll need every day: your mask! Stay safe. Stay healthy. Do your part.
To learn more about how to make the best use of technology, you can follow us on Instagram and explore Answers, Syracuse University’s technical knowledge base.
Go Orange!
JULY 28, 2020
Tech Tips for Returning to Campus
We look forward to helping you succeed during the Fall 2020 semester. As you prepare to return to campus, we have highlighted five tips to remember.
- Be sure to configure and verify you’ll have access to your multi-factor authentication methods prior to traveling to campus. You can manage or update your security verification methods at msmfa.syr.edu.
- Step-by-step instructions for connecting your laptop or cell phone to the University wireless network, AirOrangeX, can be found at answers.syr.edu/aox. To connect to the wired residential network (ResNet), plug an Ethernet cable into your computer and the wall jack labeled “RN.”
- Technical assistance is available from the ITS Service Center by calling 315.443.2677 or by emailing help@syr.edu. Go to its.syr.edu/supportsvc for hours of operation or to request help.
- New students can visit its.syr.edu/welcome to learn about starting their computing experience at Syracuse University. We also have an IT refresher for returning students.
- Visit the Online Success Toolkit throughout the semester. This toolkit features online learning recommendations, campus resources, helpful links and login locations.
To learn more about how to make the best use of technology, you can follow us on Instagram and explore Answers, Syracuse University’s technical knowledge base.
Go Orange!
JULY 21, 2020
Phishing Scam Alert
...
Wherever you are, we are here for you.
APRIL 7, 2020
We hope this email finds you well. We are proud to serve you and admire your dedication to your coursework and your community. You exemplify what it means to be Orange!
Please continue to review the material available in the Academic Continuity Resources toolkit, which we will update as needed. In addition to our regular communications each Tuesday and Thursday, you can refer to our archive of previous messages and follow ITS on Instagram and Twitter for updates and tips.
...