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At this website, you will be asked to log in using your SU NetID and Password.
Once you've logged in, you will see an icon named Whitman Remote Desktop (you will also see SULabs, and any other custom session you may have access to).
Click the Whitman Remote Desktop icon, check the box that says "Don't ask me again for connections to this computer", and click "Allow". You will be connected to the Remote Desktop within your web browser which will give you access to your desktop, H: + G: network drives, and applications available on any Whitman lab computer.
Accessing Whitman Remote Desktop by Downloading its .rdp File
If you are experiencing connection issues, you may have a
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better experience by downloading Whitman Remote Desktop's .rdp file and using the Microsoft Remote Desktop application (if you are using a Mac) to open it.
To change this .rdp file setting, click the Settings gear at the top right of rds.syr.edu (after logging in with your NetID and password):
Ensure the "Download the rdp file" radio button is selected:
Next time you click on Whitman Remote Desktop's icon, it will instead download a .rdp file to your computer which you can then open and login.
Known Issues
RDS - Web User Interface Issues
Going into Full-Screen mode (using the double-ended arrow next to the gear) can cause the connection to go black. This issue currently is known to affect all browsers.
- Resolution: Reload the browser page, you will be brought back into your active session after you log back in.
- Workaround: set rds.syr.edu to download the RDP file rather than using the in-browser experience - click the gear, then the radio button for "Download the RDP File"
- Keyboard and Mouse input issues. This is a local hardware compatibility issue --with varied models of laptops\desktops\keyboards\mice.
- Resolution: Utilize an alternative connection method to RDS (RDP File).