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Click the Whitman Remote Desktop icon, check the box that says "Don't ask me again for connections to this computer", and click "Allow". You will be connected to the Remote Desktop within your web browser which will give you access to your desktop, H: + G: network drives, and applications available on any Whitman lab computer.
Known Issues
RDS - Web User Interface Issues
Going into Full Screen mode (using the double-ended arrow next to the gear) can cause the connection to go black.
- Resolution: Reload the browser page, you will be brought back into your active session after you log back in.
- Workaround: set rds.syr.edu to download the RDP file rather than using the in-browser experience - click the gear, then the radio button for "Download the RDP File"
- Keyboard and Mouse input issues. This is a local hardware compatibility issue --with varied models of laptops\desktops\keyboards\mice.
- Resolution: Utilize an alternative connection method to RDS (RDP File).