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There are both Windows and Mac clients available, to get the Mac client, you need to select “Other operating systems on the download page”:

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The WebEx software should be whitelisted and able to be installed on SU AD machines by anyone who can obtain the download. 

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 If you do get prompted for 2-factor authentication , it looks like this:

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Once signed in, you may get a box pop-up prompting to authenticate to Phone Services.  Enter your NETID and Password to complete the sign-in.  If the box doesn’t pop up, you will need to connect to the Phone System clicking the link below or manually entering the settings as indicated by the red highlights below:

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Once connected you will see the “You’re signed in (Unified CM)” in green. 

Your active phone line(s) will appear in the bottom left corner of the App.  If you have multiple lines, they are labeled as “L1”, “L2”, etc:Image Removed


Ensure you have an audio device setup that you want to use for calls, typically a headset.  Note there are 3 different settings.  Ringer and Alerts is for inbound calls, chat messages, meeting reminders, etc.  Speaker is for any in-call or meeting audio, and Microphone is for your outbound(mic) setting.

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