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• Dial a user's 5 digit extension to call to an internal phone.

Local Calls

• Example: Dial 98+(315)-XXX-XXXX

Long Distance Calls

• Example: Dial 98+1+(607)-XXX-XXXX

Emergency (911) Calls

• Dial 911, OR Dial 98+911.

Answering & Ending a Call

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1. Use a web browser and access https://voip.syr.edu/ucmuser  
2. Use your windows username and password to login.
3. Click the 'Phones' tab.
4. Click 'Phone Settings'.
5. Click 'Speed Dial Numbers' and select 'Add a New Speed Dial'.
6. When entering in the number, be sure to press 9 first, e.g. 98+1+(315)-555-1234.

How do I Transfer a Voicemail? 

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1. To forward calls, press the 'Forward all' softkey.
2. Either:
   1. Enter the phone number, e.g. 98+1+(315)-443-1234 OR
   2. To forward all calls to voicemail, press 'Messages'.
3. To cancel call forwarding, press 'Forward off'. 

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