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OneDrive file management

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Icon

Name

Description

Blue Cloud Icon

Blue Cloud IconIndicates that the file is only available online. Online-only files don’t take up space on your computer.
Online-only files cannot be opened when the device isn’t connected to the Internet.

Blue Cloud with People Icon

Blue Cloud with People IconIndicates the file or folder has been shared with other people.

Green Tick Icon

Green Tick IconWhen an online-only file is opened, it downloads to the device and becomes a locally available file.
A locally available file can be opened anytime, even without Internet access. 
If more space is needed, the file can change back to online only. Just right-click the file and select “Free up space.”

Green Circle with Check Icon

Green Circle with Check IconThese "always available files" download to your device and take up space, but they’re always there even when offline.

Red "X" IconA red "X" on a file or folder indicates a sync error (see below*)

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A red "X" icon on a file or folder indicates there was a problem copying your file(s) into the cloud. This could happen for several reasons, and it's important to resolve these errors. Data that is stored only on your computer is data that you risk losing! The OneDrive client will indicate a reason for the sync failure (screenshot below). Common reasons include duplicate or conflicting files, or invalid characters in a filename. Usually these can be easily resolved by the user. More detailed information about resolving sync problems is available from Microsoft here: Fix OneDrive sync problems - Microsoft Support. Please contact Tech Services if any sync issues persist.

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