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• Below you will find the general support numbers for Hinds Hall help.

COVID-19 Classroom Accommodations

Each classroom in Hinds Hall is now equipped with additional technology for professor & students. The technology; which includes Cameras for video recording, Headset Docks to support faculty deployed headsets, etc. servers to facilitate proper practices in the classroom while adhering to COVID-19 guidelines. 
The following documentation will highlight features and controls for the new tech, as well as explaining its functionality from room to room in Hinds Hall.

Wireless Headset

On the teaching station, you will find a headset dock ready for pairing with your personal wireless headset for virtual classroom uses. In the picture below, you will see an example of a headset dock and a headset located at the front of the room.

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Connecting your Headset to the Dock/Classroom

To ensure that your headset successfully pairs with the headset dock, connect the headset to the dock, as seen in the image below, and wait until you hear a beep come from the headset dock and then confirm the headset icon located on the side of the dock is solid white (see image below and no. 5 located in Headset Components).

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Headset Controls

In the image below, you will see the following headset components:

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• 1 - Volume up
• 2 - Volume down
• 3 - Call answer/end button
  • LED lit when on a call
• 4 - Battery icon
  • Solid white: full charge
  • Blinking white: charging
  • Solid red: very low
• 5 - Headset icon
  • Blinking white: headset pairing to base
  • Solid white: headset paired to base
  • Solid red: headset not paired to base
• 6 - USB connection for PC
• 7 - Wide Band/Narrow Band switch
  • Default Wide Band
• 8 - Power Connection for wall power
• 9 - Mute button
• 10 - Mute LED
  • Lit when microphone is muted

Other Instructional Resources

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