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Yes we do. Please check out the IST-S-STUDENTS tutorials section for details.
Can I access these services from off-campus?
Yes, but you'll need to use the SU remote access tool. http://its.syr.edu/security/remoteaccess/sura.cfm
Can you add feature XYZ?
Yes, but depending on the request it might not happen until subsequent semesters. It's important not to jeopardize the stability of the server for other classes.