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- Your annual NetID password change may cause printing to stop working because it Windows has stored the old password. To fix, update the password in Windows Credential Manager.
- In the Windows search box, type 'credential' and click Credential Manager.
- Click Windows Credentials and expand the entry for arch-print.ad.syr.edu.
- Click Edit and fill in your new NetID password and click Save.
- In the Windows search box, type 'credential' and click Credential Manager.
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