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- If you get an 'access denied' message when trying to add ARCH-Luma-Postscript, follow these steps.
- Download the Luma Postscript driver here.
- Move the driver file to its own folder (create a folder and copy or move the file into it)
- Unzip/Extract the file. You should be left with a folder called 1.34 PS3.
- In the Windows search box, type 'control panel' and open the app.
- Under Hardwood and Sound, click 'View devices and printers'.
- Single click on any one of the existing printers. This will cause a new menu item to appear at the top called 'Print server properties'. Click Print server properties.
- In the Print Server Properties box, click the Drivers tab. Then click the Add button.
- The Add Printer Driver Wizard will start. Click Next and click Next again.
- Click 'Have Disk'. Click 'Browse'. Now browse to find the folder you unzipped/extracted, which was called '1.34 PS3' unless you renamed it. Keep browsing all the way down to the 'StandardFonts' subfolder. It's several levels deep.
- Once you are inside StandardFonts, you should see a file called OEMSETUP.INF. Select this file and then click Open.
- Click the OK button.
- A list of printers will appear. Scroll down the list and select 'OCE PlotWave 360 PS'.
, then click Next. - Wait up to 30 seconds while the driver installs. Then click the Finish button.
- Now that the Luma driver is installed, go back to Step 4 in the previous section and double click the printer to add it.
Fix Access Denied Error
- Your annual NetID password change may cause printing to stop working because it has stored the old password. To fix, update the password in Windows Credential Manager.
- In the Windows search box, type 'credential' and click Credential Manager.
- Click Windows Credentials and expand the entry for arch-print.ad.syr.edu.
- Click Edit and fill in your new NetID password and click Save.
- In the Windows search box, type 'credential' and click Credential Manager.
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