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  • ArcGIS Pro in the labs requires a special SU ArcGIS Online account to use.
  • To obtain this account, email John Olson of the SU Library at jaolson@syr.edu and and request "an SU ArcGIS Online account so that I can " in order to use ArcGIS Pro in the computer labs or use online ArcGIS resources."
  • The account has a username in the format "YourNetID_SyrUniv". Once you have this account you will be able to use Pro in the labs.
  • This same account is also required to utilize online resource links within ArcGIS Pro, whether in the labs or on your own personal computer.

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  • This requires the same SU ArcGIS Online account discussed in the previous section on using ArcGIS Pro in the arch computer labs. Follow the steps in that section to obtain the account 
  • To obtain this account, email John Olson of the SU Library at jaolson@syr.edu and request "an SU ArcGIS Online account" in order to use online ArcGIS resources.

Troubleshooting the free license installation

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